Contacts with presence – Polycom 3725-26470-004/A User Manual

Page 32

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User’s Guide for Polycom HDX Desktop Systems

28

Polycom, Inc.

To view or call a group:

From the Favorites screen or Directory screen, highlight the group name, then

do one of the following:
To view the contacts inside the group, press the center Select button on the

remote control or keypad.

To place a call to the group, press the Call button on the remote control or

keypad. Depending on how your system is configured, it attempts to call

the group using a pre-defined list of call types. Contact your system

administrator for more information.

Refreshing Entries from the Polycom Global Directory Server

The global directory entries are periodically refreshed on systems registered to

the Polycom Global Directory Server. You can also manually refresh the global

directory entries on your system.

To manually refresh Polycom GDS entries:

1

Press

Directory on the remote control or keypad.

2

Select Group > Polycom GDS.

3

Select Options > Refresh.

Contacts with Presence

If your system is automatically provisioned and registered to a global

directory server, your Favorites might include default LDAP group members

and up to 200 global Contacts stored by the presence service.
If the system is registered with a global directory, you could see the following

icons next to Contacts on the Favorites screen.

You cannot call a group that contains another group, and you cannot call a group
that exceeds your system’s multipoint calling capability.

Icon

Presence

Description

Available

The system is set to Available and is registered
with a presence service.

Do Not Disturb

The system is set to Do Not Disturb and is
registered with a presence service.

or

The system is set to Available but is in a call
and is not available to receive another call.

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