Petsafe Stay+Play Wireless Fence PIF00-12917 User Manual

Page 22

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22 1-800-732-2677

www.petsafe.net 23

Can I place the Receiver on

another collar?

• Yes. You may use any 3/4 inch, non-metallic collar.

Do I need to perform

maintenance on my

Stay + Play Wireless Fence

?

• Check your pet’s neck daily for irritation from the

Contact Points.

• Check the Contact Points on the Receiver Collar weekly to

make sure they are clean.

• Use the Contact Point Wrench to make sure the Contact

Points are secure. Do not over tighten.

• Check the fit of the Receiver Collar weekly.

• The Receiver Indicator Light acts as a Battery Status Indicator,

flashing red every 4 to 5 seconds when battery charging is

required.

How do I know the battery

in the Receiver Collar is still

working?

• Check Battery Status Indicator Lights.

Will vehicles, buildings and

landscape features (trees,

shrubs, etc.) affect the

performance of the Stay +

Play Wireless Fence

?

• Yes. Placing the Transmitter inside a metal building can reduce

the maximum range of the Stay + Play Wireless Fence

.

• Parking a vehicle within the Pet Area, can reduce the range of

the system and cause your pet to receive a Static Correction

where it otherwise would not if the vehicle was not there.

• Fixed large metal objects such as metal sheds can affect the

signal by reducing the maximum range of the system at the

location of the object. As a result, your pet may receive a

Static Correction.

What do I do if my pet’s neck

becomes red and irritated?

• This condition is due to the Contact Points irritating the skin.

Discontinue use of the Receiver Collar for a few days. If the

condition persists beyond 48 hours, see your veterinarian.

Once the skin returns to normal, replace the Receiver Collar

and monitor the skin condition closely.

Can I attach a leash to the

Receiver Collar?

• No. This can result in pulling the Contact Points too tightly

against your pet’s neck or the collar may break. Attach a

leash to a separate, non-metallic collar positioned above the

Receiver Collar.

Why does my Receiver Collar

have a tone only mode?

• The tone only mode can be used in training your pet to his

boundary or for well-trained pets that no longer require

Static Correction.

What if my Transmitter alarm

is sounding?

• A beeping tone indicates power loss. If the Transmitter fails

to transmit a proper signal, a continuous alarm will sound.

Contact the Customer Care Center at 1-800-732-2677.

The Transmitter is beeping

intermittently when I unplug

the Power Adapter from the

wall outlet.

• The Power Loss Alarm in the Transmitter is activated to alert

you that power has been removed from the Transmitter and

your pet is no longer being contained. To turn off the Power

Loss Alarm, unplug the Power Adapter from the Power Jack

located on the bottom of the Transmitter or press the Alarm

Disable Button for 5 seconds then release.

The Transmitter is generating

a loud continuous tone.

• The Transmitter has a built in Transmission Failure Alarm

that continuously monitors the Transmitter output. If

a transmission failure ever occurs the alarm warns you

that your pet is no longer being contained. Contact the

Customer Care Center for a replacement Transmitter.

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