Obtaining service – Precor Low Impact Climber with Pulse 718e User Manual

Page 27

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Page 27

718e

Troubleshooting Tips

Check the chart below to see if your problem is listed. If the following informa-
tion does not solve a particular problem, call your authorized Precor dealer. See
Obtaining Service in this section for information

Problem

Solution

Electronics, no display

• Replace batteries. See instructions on the

previous page.

• Clean battery connections.

Electronics, no stroke count • Reed switch to magnet spacing is incorrect.

Electronic unit shuts down after 5 minutes—
see step 10 in the

Assembly Instructions.

• Magnet placement incorrect.
• Pinched or severed cable.

Frame loose

• Recheck and tighten frame and base bolts.

Squeaks

• Lubricate the rope pulley mechanism.
• Lubricate resistance cylinder connectors.
• Check bolts for tightness.

Obtaining Service

Do not attempt to service the 718e climber yourself except for changing the
batteries or performing other maintenance tasks as described in this manual.

For further information about product operation or service, contact an autho-
rized Precor dealer (or a Precor Factory Authorized Service Company). To locate
the Precor dealer nearest you, call 1-800-4-PRECOR.

To help the customer service representative expedite your call, have your serial
number readily available. Use the model and serial numbers whenever you call
your Precor dealer or the customer service representative. The serial number on
the 718e climber is located on the underside of the base.

Model number: ________ Serial number: ___________________________

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