Pitney Bowes ADDRESSRIGHTTM DA900 - Manual (Page 73)

DA900 AddressRight ™ Printer
8
8-3 SV60970-OG Rev. A
8 - T
roubleshooting
Nothing happens when power is turned on. No LCD
display.
• Check that power cord is plugged in.
• Reconnect or reseat the cable from PC to printer.
Make sure clips are hooked, printer and screws are
seated, and computer is connected properly.
• Turn printer OFF and then ON.
• Plug a different device into the outlet you are us-
ing. If the outlet does not work, plug the printer
into a different outlet.
General
• Static electricity is interfering with operation. Turn
the printer OFF and ON.
Intermittent feeds
• Be sure to use the feed ramp. (See Chapter 3-Meet
the DA900.) The paper support adds a gentle slope
to the stack and helps feeding.
• Check that the side guides are not too tight or too
far from media.
• The feed rollers may be dirty. Clean the feed rollers
with water or alcohol wipes. DO NOT use any
other solvents or detergents. They could damage
the feed rollers.
• Paper dust may be blocking the feed sensor. Clean
the sensor with compressed air.
• The feed gap may be too tight or too loose. Adjust
the separator to the thickness of the material.
• Your media may be too thin or too thick. Minimum
thickness is 0.004"; maximum is 0.375."
Power
Problems
Feeding
Problems