Pitney Bowes ADDRESSRIGHTTM DA900 - Manual (Page 76)

8
Troubleshooting
8-6 SV60970-OG Rev. A
Print slanted/skewed
• Check the separator gap and adjust as required.
• Margins set to less than 1/4". Reset the margins to
1/4" or more.
• Note that the maximum allowable skew is +/-2.5°
relative to bottom edge of material. A minimal skew
is allowed.
Space between lines not uniform
• Printheads not aligned properly. Align printheads.
• You have fields which have a value in some records
and none in other records.
Blurry print
• Printhead too high. Lower printheads.
• Too much dust in printer. Clean rollers and
printheads.
• Printheads were scratched when cleaned. Replace
print cartridge. When cleaning, use proper wipe in
correct direction.
• Media is glossy, recycled, too porous or too absor-
bent. Use appropriate paper.
Print too light
• At the start of a run or if printing is paused for more
than about four minutes, the user must purge and
test until print quality is acceptable.
• Print speed set too fast. Reset to slower speed.
• Printhead clogged or dirty. Purge and clean
printheads.
• Print resolution set too low. Select higher resolu-
tion.
Poor Print Quality
Printing Problems
(continued)