Pitney Bowes ADDRESSRIGHTTM DA900 - Manual (Page 77)

DA900 AddressRight ™ Printer
8
8-7 SV60970-OG Rev. A
8 - T
roubleshooting
• Running low on ink. Replace cartridge.
Print streaking/smearing on material
• Envelope thickness adjustment too low. Raise
printheads.
• Exit roller dirty. Clean exit roller with water.
• Printhead dirty. Clean printheads.
• Ink is not being absorbed because paper is coated
or plastic. Use fast-dry ink.
• You are printing in high resolution mode on glossy
media. Change print quality, or use W853 dryer, or
use fast-dry ink.
• High humidity is slowing down drying time. Use
fast-dry ink.
White lines/streaks in a line of print or in graphics
• Cartridge not properly inserted. Remove and rein-
sert the cartridge into the carriage holder.
• Ink cartridge nozzle crusted over. Clean with lint-
free, dampened cloth.
• Cartridge was hit, shaken or dropped. Replace
cartridge.
• Tap water was used to clean cartridge and mineral
deposits have blocked the ink chamber. Replace
the cartridge and use only distilled water to clean
printheads.
• Wrongly directed or forceful wipes have driven par-
ticles into nozzles. Replace the cartridge. Clean
printheads as directed in Chapter 6—Maintenance.
• Addresses not positioned properly; too close to
center of media.
Poor Print Quality
(continued)