Network Appliance Reseller Partner Program User Manual

Page 5

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Our VIP Program provides multiple levels

of partnership—one of which is certain

to fit your business model. Starting from

a basic sales volume commitment, each

level up earns you greater rewards, bene-

fits, and support as you achieve higher

levels of revenue. Working with you, your

Network Appliance representative can

help determine the level of commitment

that’s right for your business.

NetApp Registered Service Providers

(RSPs) are Network Appliance authorized

service agents and the first line of service

support for the RSP’s customers.

Network Appliance provides technical

training, certification, a connection to

the Network Appliance Global Support

Center, and access to special support

contracts geared toward each RSP’s

special needs as providers of first-line

service on Network Appliance products.

NetApp Value-Added Resellers (VARs) have

a different business model and different

needs, in which Network Appliance delivers

direct service and support. Network

Appliance provides prompt coverage for

parts and people, SCP-certified support

centers, the award-winning NOW


site, and worldwide partner support

engineering resources that NetApp VARs

can leverage. The award-winning NOW

site also includes a partner portal and a

Reseller Corner containing sales tools,

resource information, marketing programs,

and the latest corporate updates to

enhance the selling efforts of our VARs.

Uncover a New World of Simplicity

Where others manage complexity,

Network Appliance eliminates it. For

more than a decade, our solutions have

set the standard for simplicity and ease

of operation, with the lowest TCO and

highest ROI in the storage industry.

Through our leadership and innovation,

we are now defining the enterprise

storage solutions of the future and con-

tinue to drive the evolution of storage.

For more information on becoming a

Network Appliance reseller, visit us at Let us show you

what the evolution of storage means

for your business.

“Only Network Appliance offers a full line of information storage

and access solutions for online, nearline, and distributed data
requirements. And only Network Appliance offers unified SAN
and NAS solutions to fit into customers’ existing or preferred
configurations. This unified approach to storage sets NetApp
apart in the industry and enables us to deliver what customers
demand for their enterprise applications.”

dan warmenhoven

CEO, Network Appliance