Network Computing Devices 300 - Manual (Page 31)

In Case of Trouble
NCD ThinSTAR 300 User’s Guide 3-5
To restore the screen to a readable state, you must put the
terminal into safe boot mode, which sets the desktop area
(resolution) to 640x480 and the refresh frequency to 60
Hz. To do this, power on the terminal, wait for the
progress bar to display (in the middle of the logo screen),
then press F5.
Although the forced setting makes the screen readable,
the monitor may support a better resolution and
frequency. When the
NCD Thin STAR Setup Wizard starts,
you can try selecting a better setting.
Note If the wizard does not appear after you
put the terminal into safe boot mode, ask
your system administrator to set the
resolution for you.
Error Messages Appear
If error messages appear right after you power on the
terminal, the terminal may not be able to start. For
example:
SE000014 KEYBOARD CONTROLLER ERROR
If such messages appear and the terminal does not
connect to a Terminal Server host or display a panel,
contact your system administrator.
Front Panel LEDs Blink
If there is a problem and the terminal is not able to
display an error on the screen, the screen goes blank, the
base unit beeps, and an
LED on the front of the base unit
blinks. If this happens, contact your system
administrator.