Document Outline

• NCD ThinSTAR 300
• User’s Guide
• 9300744
• November, 1998
• First Release NCD ThinSTAR 300 User’s Guide
  • Chapter 1 NCD ThinSTAR 300 Basics 11
  • Chapter 2 Windows NT Basics 21
  • Chapter 3 In Case of Trouble 31
  • Appendix A Advanced Users Configuration Notes A1
• CHAPTER 1
  • NCD ThinSTAR 300 Basics
    • “What is a Windows-based Terminal?”
    • page 1-1
    • “Start-Up Options”
    • page 1-2
    • “Using the Connection Manager”
    • page 1-11
    • “Logging Off”
    • page 1-13
    • What is a Windows-based Terminal?
      • What is a client?
    • Start-Up Options
      • Two Power Modes
        • Initial Start-Up
      • Initial Display Panels
        • If a connecting panel displays briefly, and the Terminal Server desktop displays, you are connect...
        • For more information, see “If a Desktop Displays” on page 1-3.
        • If the NCD ThinSTAR Connection Manager displays, you connect to a server by clicking on a Connect...
        • For more information, see “If the Connection Manager Displays” on page 1-5.
        • If the NCD ThinSTAR Setup Wizard displays, your terminal has not been configured. You will have t...
        • For more information, see “If the Setup Wizard Displays” on page 1-5.
      • If a Desktop Displays
        • Figure 1-1 Logon Panel Example
          • 1. Enter your Username and Password.
          • 2. If the Windows NT Domain or Citrix WinFrame From field displayed in the panel is not correct, ...
          • 3. Click OK.
      • If the Connection Manager Displays
        • 1. Select a connection by clicking on its Connection Name in the connection list and clicking Con...
        • 2. If the a Logon Information panel displays:
          • a. Enter your User name and Password.
          • b. If the Domain or From field displayed in the panel is not correct, select another from the dro...
          • c. Click OK.
      • If the Setup Wizard Displays
        • 1. Click Next in the first Wizard page.
        • 2. Click Accept in the license acceptance page.
        • 3. Click Next in all of the remaining data entry pages.
        • 4. In the last page, click Finish. You now have a default connection configured for your terminal.
      • If a Connection Wizard Displays
        • The WTS Connection Wizard
          • Figure 1-2 WTS Connection Wizard
            • 1. In the first page of the WTS Connection Wizard:
              • a. Enter a brief description of the connection in the Name field.
              • b. Enter the name (or network IP address) of a Terminal Server. Click Next. If you plan to use th...
            • 2. Click Next in all of the remaining data entry pages.
            • 3. Click Finish in the last page. The NCD ThinSTAR Connection Manager displays.
            • 4. Select the connection you just added by clicking on the Connection Name, then click Connect (o...
        • The Citrix ICA Connection Wizard
          • Figure 1-3 Citrix ICA Connection Wizard
            • 1. Begin by selecting the connection type, either a Network Connection, or a Dial-In Connection. ...
            • 2. In the next page select a Citrix server or Published Application for your connection. If you s...
            • 3. If desired, select an application for automatic start-up. Click Next.
            • 4. If desired, specify logon information. Click Next.
            • 5. Select Window Options, if needed. Click Next.
            • 6. Set Compression, Cache, and Sound, if needed. Click Next.
            • 7. Select a Title for the connection. Click Finish. The Connection Manager displays.
            • 8. Select the connection you just added and click Connect (or simply double-click the Name). The ...
        • The Dial-Up Connection Wizard
          • Figure 1-4 Dial-Up Connection Wizard
            • 1. Give the dial-up connection a name and click Next.
            • 2. Click Next to accept the default modem, or select a modem and configure it, if necessary.
            • 3. Enter the phone number of the modem to which you wish to connect. Click Next.
            • 4. Associate a protocol (RDP or ICA) with your dial-up connection by selecting a session to start...
            • 5. Select the dial-up connection and click Connect. A logon panel displays, complete the data fie...
            • 6. Press CTL+ALT+END to bring up the NCD Connection Manager, select a connection to a server and ...
            • Switching the Terminal to Dial-Up Mode
            • Switching the Terminal to LAN Mode
    • Using the Connection Manager
      • Figure 1-5 NCD ThinSTAR Connection Manager
      • Starting Multiple Connections
        • 1. Press CTRL+ALT+END to bring up the NCD ThinSTAR Connection Manager.
        • 2. Select the Connection Name to start, then press Connect.
        • 1. Press CTRL+ALT+END to bring up the NCD ThinSTAR Connection Manager.
        • 2. Select one of the Connection Names whose “Status” field is “Active”, then click Connect.
      • Hot Keys
    • Logging Off
      • 1. If you connected to an application instead of a server’s desktop, closing the application term...
      • 2. If you connected to a server’s desktop:
        • a. Close all applications.
        • b. Click Start on the taskbar at the bottom of the Terminal Server desktop.
        • c. Select Logoff, then click OK in the panel that displays.
        • d. Terminal Server closes any programs that are still running.
      • 3. A new session starts or the NCD ThinSTAR Connection Manager displays.
      • 4. At this point, you can turn off the terminal.
      • Ending Auto-Start Connections
        • 1. Press CTRL+ALT+END to bring up the NCD ThinSTAR Connection Manager.
        • 2. Select the Configure tab.
        • 3. Select the auto-start Connection Name and press Startup. The Connection Startup panel displays.
        • 4. Select “Make the selected connection your Default connection” and click OK.
        • 5. Select the connection and click End.
• CHAPTER 2
  • Windows NT Basics
    • “Initial Desktop”
    • page 2-2
    • “Finding Things”
    • page 2-5
    • “Running Application Programs”
    • page 2-6
    • “Manipulating Windows”
    • page 2-6
    • “Manipulating Files and Folders”
    • page 2-7
    • “Online Help for Programs”
    • page 2-7
    • “Printing”
    • page 2-8
    • Initial Desktop
      • Figure 2-1 Terminal Server Desktop
      • Icons
        • Double-click this icon to open the My Computer window. The initial display shows the Terminal Ser...
        • Double-click this icon to open the Network Neighborhood window. The initial display shows all of ...
        • If the server is set up to use Windows messaging, you can double-click this icon to send and rece...
        • Double-click this icon to browse Web pages on your local network and/or on the Internet.
        • Double-click this icon to retrieve files you deleted. Files you delete are put here but not actua...
      • Taskbar
        • Figure 2-2 Desktop Taskbar
          • Displays a list of programs or program folders. This list always contains Windows NT Explorer and...
          • Displays a list of documents that you’ve opened recently.
          • Displays a list of system components, including the Control Panel, for changing system settings.
          • Helps you find a folder, file, shared computer, or mail message. You can use Find to locate resou...
          • Provides help on how to do a task in Terminal Server. Click the Contents tab to expand the list o...
          • Starts a program or opens a folder. You can type a name or path or click Browse to look for an it...
          • Allows you to log off the Terminal Server host.
    • Finding Things
      • Figure 2-3 Windows NT Explorer Window
    • Running Application Programs
    • Manipulating Windows
    • Manipulating Files and Folders
    • Online Help for Programs
    • Printing
• CHAPTER 3
  • In Case of Trouble
    • “The Network Panel Displays”
    • page 3-2
    • “An Upgrade Message Displays”
    • page 3-3
    • “The Screen Looks Garbled”
    • page 3-4
    • “Error Messages Appear”
    • page 3-5
    • “Front Panel LEDs Blink”
    • page 3-5
    • The Network Panel Displays
      • Figure 3-1 No Network Error panel
      • Fixing a Cable Problem
      • Fixing an Address Problem
        • 1. Obtain the necessary address information from the system administrator.
        • 2. Click Advanced Setup. The Terminal Properties Network tab displays.
        • 3. Enter the address information obtained from your system administrator and click OK. The Termin...
        • 4. Click Yes. The terminal restarts.
    • An Upgrade Message Displays
      • Figure 3-2 Upgrade Message
    • The Screen Looks Garbled
    • Error Messages Appear
    • Front Panel LEDs Blink
• APPENDIX A
  • Advanced Users Configuration Notes
    • “Configuring Connections”
    • page A-2
    • “Configuring Terminals”
    • page A-6
    • Configuring Connections
      • Displaying the NCD ThinSTAR Connection Manager
      • Press CTRL+ALT+END.
      • Viewing active connections
      • Display the Connections tab of the NCD ThinSTAR Connection Manager.
      • Ending connections
      • Managing multiple connections
      • From within an active session you can bring up the Connection Manager and create new connections.
      • Additionally, you can switch to another active connection by using the following hot keys.
      • Press CTRL+ALT+UP_ARROW or CTRL+ALT+DOWN_ARROW to cycle through the list of active connections. P...
      • Creating new connections — RDP connections
      • On the Configure tab, display the New Connection panel by clicking Add. Select Microsoft Terminal...
      • Follow the steps given in “The WTS Connection Wizard” on page 1-6.
      • Creating new connections — ICA connections
      • On the Configure tab, display the New Connection panel by clicking Add. Select Citrix ICA Client ...
      • Follow the steps given in “The Citrix ICA Connection Wizard” on page 1-8.
      • Creating new connections — Dial-up connections
      • On the Configure tab, display the New Connection panel by clicking Add. Select NCD Dial-Up Client...
      • Follow the steps given in “The Dial-Up Connection Wizard” on page 1-9.
      • Designating default connections
      • On the Configure tab, select the connection you want as the default. Display the Connection Start...
      • Configuring autostart connections
      • On the Configure tab, select the connection you want to start automatically. Display the Connecti...
      • Stopping autostart connections
      • On the Configure tab, select the autostart connection you want to end. Display the Connection Sta...
      • Modifying Microsoft terminal client connections — changing Network Connection properties
      • On the Configure tab, select the connection you want to modify. Display the Properties panel by c...
      • Modifying Microsoft terminal client connections — changing connection Application properties
      • On the Configure tab, select the connection you want to modify. Display the Properties panel by c...
      • Modifying Citrix ICA Client connections
      • On the Configure tab, select the connection you want to modify. Display the Citrix ICA Client’s u...
      • Make your changes and click OK.
      • Modifying NCD Dial-Up Client connections
      • On the Configure tab, select the connection you want to modify. Display the NCD Dial-Up Client’s ...
      • Deleting connections
      • On the Configure tab, select the connection you want to delete, click Delete.
    • Configuring Terminals
      • Displaying the NCD Terminal Properties panel
      • Press CTRL+ALT+END, (displays the NCD ThinSTAR Connection Manager), then press F2.
      • Making changes to Terminal Properties
      • Making changes to Terminal Properties when password protected
      • You must enter the password each time you make a change. Go to the Management tab Security panel,...
      • Modifying
      • mouse right or left handedness
      • Do not use Terminal Properties. Make these adjustments on the Terminal Server through Start > Set...
      • Modifying the Desktop Area
      • On the Terminal Properties > Display tab, select the desired desktop area and click the Test butt...
      • Disabling DCHP IP Address Assignment
      • On the Terminal Properties > Network tab, select Specify an IP Address and complete the data entr...
      • Reconfiguring Name resolution
      • On the Terminal Properties > Network tab, display the Advanced Network Settings panel by pressing...
      • Designating the TMS (ThinSTAR Management Service) server
      • Use the Terminal Properties > Management tab. Enter the IP Address or a host with a FQDN.
      • Configuring the Citrix ICA Client
      • On the Terminal Properties > Management tab, display the Global ICA Client Settings panel by sele...
      • Make changes to:
      • Enabling/
      • Disabling terminal Connection Hotkeys
      • Use the Terminal Properties > Management tab.
      • Enabling/
      • Disabling Upgrades over Dial-up Connections
      • Use the Terminal Properties > Management tab. Check the Enable Connection Hot Keys option, click OK.
      • Enabling/
      • Disabling the Configure tab of the Connection Manager
      • Use the Terminal Properties > Management tab. Check the Display NCD ThinSTAR Connection Manager’s...
      • Enabling/
      • Disabling the French Terminal Server Connections
      • Use the Terminal Properties > Management tab. Check the Enable French Terminal Server Connections...
      • Changing the terminal to LAN or Dial-up mode
      • Use the Terminal Properties > Management tab Network Options panel. Once you make the mode change...
      • Setting Network speed
      • Use the Terminal Properties > Management tab > Network Options panel.
      • Specifying a password for security purposes.
      • Use the Terminal Properties > Management tab, click Security... to display the Enter Password pan...
      • View main system components (Ethernet, IP Address, SubnetMask, etc.)
      • Display the Terminal Properties > Inventory tab.
      • Index
        • A
        • B
        • C
        • D
        • E
        • F
        • H
        • I
        • L
        • M
        • N
        • O
        • P
        • R
        • S
        • T
        • U
        • W