Call acceptance scenarios – Netopia R2020 User Manual

Page 82

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8-6 User’s Reference Guide

CNA should be available where CallerID ser vices are available. You will need to consult with your telephone
ser vice provider to find out if your line is provisioned for CallerID.

Also note that if the calling side has instructed the phone company to block deliver y of its caller ID, the
answering side will not be able to authenticate.

If your line does not suppor t the appropriate ser vice, CNA may not work properly.

3.

To force incoming calls to match connection profiles, select Must Match a Defined Profile and toggle it to
Yes. Incoming calls that cannot be matched to a connection profile are dropped. To allow unmatched calls
to be accepted as standard IP or IPX connections, toggle Must Match a Defined Profile to No.

If Must Match a Defined Profile is set to Yes, the answer profile only accepts calls that use the same
authentication method defined in the Authentication item. If PAP or CHAP are involved, the caller must
have a name and password or secret that match one of the connection profiles. The caller must obtain
these from you or your network administrator before initiating the call.

For example, if Must Match a Defined Profile is set to Yes, and Authentication is set to PAP, then only
incoming calls that use PAP and match a connection profile will be accepted by the answer profile.

If authentication in the Default Answer Profile is set to CHAP, the value of the CHAP Challenge Name item
must be identical to the value of the Send Host Name item of the Connection Profile to be matched by the
caller.

If Must Match a Defined Profile is set to No, Authentication is assumed to be None, even if you’ve set it
to PAP or CHAP. The answer profile uses the caller’s IP address to match a connection profile. However,
the answer profile cannot discover a caller’s subnet mask; it assumes that the caller is

not subnetting its

IP address:

Class A addresses are assumed to have a mask of 255.0.0.0

Class B addresses are assumed to have a mask of 255.255.0.0

Class C addresses are assumed to have a mask of 255.255.255.0. Class C address ranges are generally
the most common subnet allocated.

If a remote network has a non-standard mask (that is, it uses subnetting), the only way for it to successfully
connect to the Netopia Router is by matching a connection profile. In other words, you will have to set up a
connection profile for that network.If Must Match a Defined Profile is set to No, you can also set the
following parameters for accepted calls that do not match a connection profile:

Call acceptance scenarios

The following are a few common call acceptance scenarios and information on how to configure the Netopia
R2020 for those purposes.

To accept all calls, regardless of whether they match a connection profile:

Toggle Must Match a Defined Profile to No.

To only accept calls that match a connection profile through use of a name and password (or secret):

Toggle Must Match a Defined Profile to Yes,

and

Set Authentication to PAP or CHAP.

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