Eizo COLOR EDGE CG245W User Manual

Page 38

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38

Chapter 6 Troubleshooting

Problems

Possible cause and remedy

4. Characters are blurred

• Check whether the signal setting of your PC matches the

resolution and the vertical frequency settings for the monitor.

• Adjust using <Outline Enhancer>. (

page 24

)

5. Afterimages appear

• Afterimages are particular to LCD monitors. Avoid displaying

the same image for a long time.

• Use the screen saver or power save function to avoid displaying

the same image for extended periods of time.

6. Green/red/blue/white dots or defective

dots remain on the screen.

• This is due to LCD panel characteristics and is not a failure.

7. Interference patterns or pressure marks

remain on the screen.

• Leave the monitor with a white or black screen. The symptom

may disappear.

8. Noise appears on the screen.

• When entering the signals of HDCP system, the normal images

may not be displayed immediately.

9. Display position is incorrect.

• Adjust image position using <Hor.Position> or <Ver.Position>.

(

page 18

)

• If the problem persists, use the graphics board’s utility if

available to change the display position.

10. Vertical bars appear on the screen or a

part of the image is flickering.

• Adjust using <Clock>. (

page 18

)

11. Whole screen is flickering or blurring.

• Adjust using <Phase>. (

page 18

)

12. Upper part of the screen is distorted as

shown below.

• This is caused when both composite sync (X-OR) signal and

separate vertical sync signal are input simultaneously. Select

either composite signal or separate signal.

13. The adjustment menu does not appear.

• Check whether the operation lock function works. (

page 27

)

14. Mode menu does not appear.

• Check whether the operation lock function works. (

page 27

)

15. The auto adjust function does not work

correctly.

• This function does not work when digital signal is input.

• This function is intended for use on the Macintosh and on AT-

compatible PC running Windows. It may not work properly in

either of the following cases. It does not work properly when

an image is displayed only on a part of the screen (command

prompt window, for example) or when a black background

(wallpaper, etc.) is in use.

• This function does not work correctly with some graphics

boards.

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