About the express messaging line, Your personal mailbox greeting, Recording a greeting – Nortel Networks Enterprise Edge 2.0 Voice Messaging Fax User Manual

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Enterprise Edge 2.0 Voice Messaging FAX User Guide

Enterprise Edge 2.0 Voice Messaging FAX User Guide

P0911632 Issue 02

About the Express Messaging Line

An Express Messaging Line can be assigned to a mailbox. A fax message sent to
the Express Messaging Line bypasses the greeting and the Automated Attendant.
The fax message is sent immediately to your mailbox. You access the fax message
the same way you access other fax messages. For more information about accessing
fax messages, refer to

Receiving a fax message

on page 8.

Ask your System Administrator for the telephone number of your Express
Messaging Line. Then you can inform people of your direct fax line number.

Your Personal mailbox greeting

In your Personal mailbox greeting, you must inform callers that they can leave fax
messages in your mailbox. Also inform callers that they must call from a fax
machine telephone to send you a fax message. The caller must press
START/SEND on the fax machine. Enterprise Edge Voice Messaging
automatically receives and stores the fax message in your mailbox. For example:

Hello. You have reached Brian Purdy with Ideal Office Machines. I am in the
office today, but I am currently away from the phone. Please leave your name,
telephone number and a brief message after the tone.

If you want to send me a fax and you are calling from a fax machine telephone,
press the START/SEND button on the fax machine.”

For more information about Personal mailbox greetings, refer to the Enterprise
Edge 2.0 Voice Messaging Set Up and Operation Guide
or ask your System
Administrator.

Recording a Greeting

To record a Greeting:

1. Press ƒ·°⁄.

2. Enter your password and press OK or £. Your

unique password is assigned when you first open
your mailbox and perform the initialization steps.
If you are recording a greeting from a telephone that
is not assigned to your personal mailbox, press OTHR.
The display shows the Log

:

prompt. When this

prompt appears, enter your mailbox number and
password. If you are using a one line display
telephone, press • at the Pswd

:

prompt to reach

the Log

:

prompt.

3. Press ADMIN or °.

Pswd:
OTHR RETRY OK

0 new 0 saved
PLAY REC ADMIN

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