Ricoh Laser MFP Printer - Manual (Page 75)

14.8
<Troubleshooting>
Invalid Server
Address The server address
you have entered is
invalid. Enter the correct server
address.
Line Busy The receiving fax
machine did not
answer or the line is
already engaged. Try again after a few
minutes.
[Line Error] Your machine
cannot connect with
the receiving fax
machine or has lost
contact because of a
problem with the
phone line. Try again. If the problem
persists, wait an hour or
so for the line to clear
and try again.
Or, turn the ECM mode
on. See page 10.1.
Low Heat Error
Cycle Power There is a problem
in the fuser unit. Unplug the power cord
and plug it back in. If the
problem persists, please
call for service.
LSU Motor Error
Cycle Power A problem has
occurred in the LSU
(Laser Scanning
Unit). Unplug the power cord
and plug it back inches. If
the problem persists,
please call for service.
LSU Hsync Error
Cycle Power A problem has
occurred in the LSU
(Laser Scanning
Unit). Unplug the power cord
and plug it back inches. If
the problem persists,
please call for service.
Main Motor
Locked There is a problem
in the main motor. Open and then close the
front cover.
Mail Exceeds
Server Support The mail size is
larger than the
supported size by
SMTP server. Divide your mail or
reduce the resolution.
Memory Full The memory is full. Delete unnecessary fax
jobs and retransmit after
more memory becomes
available. Alternatively,
split the transmission into
more than one operation.
MP Tray
Paper Empty There is no paper in
the multi-purpose
tray. Load paper in the multi-
purpose tray. See page
5.7.
Network Error There is a problem
with the network. Contact your network
administrator.
Message Meaning Suggested solutions
[No Answer] The receiving fax
machine has not
answered after
several redial
attempts. Try again. Make sure that
the receiving machine is
operational.
Not Assigned The speed button or
speed dial number
you tried to use has
no number or email
address assigned to
it. Enter the number or
email address manually
using the number keypad
or store the number or
address.
[No Paper]
Add Paper The paper in the tray
has run out. Load paper in the tray.
See page 5.5.
One Page is
Too Large Single page data
exceeds the
configured mail size. Reduce the resolution
and try again.
Open Heat Error
Cycle Power There is a problem
in the fuser unit. Unplug the power cord
and plug it back in. If the
problem persists, please
call for service.
Operation Not
Assigned You are in the Add
Page/Cancel Job
operation, but there
are no jobs stored. Check the display to see
if there are any
scheduled jobs.
Over Heat Error
Cycle Power There is a problem
in the fuser unit. Unplug the power cord
and plug it back in. If the
problem persists, please
call for service.
Paper Jam 0
Open/Close Door Paper has jammed
in the feeding area
of the tray. Clear the jam. See page
14.2 and page 14.3.
Paper Jam 1
Open/Close Door Paper has jammed
in the fuser area. Clear the jam. See page
14.3.
Paper Jam 2
Check Inside Paper has jammed
in the paper exit
area. Clear the jam. See page
14.4.
Power Failure Power has turned off
then on and the
machine’s memory
has not been back
up. The job which you were
trying to do before the
power failure must be
completely re-done.
Message Meaning Suggested solutions