Problem, Determination, Processing – Ricoh INFOPRINT XT GLD0-0025-01 User Manual
Page 107: Jobs, Through, Download, Z/os
Note:
The
C:\Program
Files\IBM\InfoPrint
XT
portion
of
the
path
is
the
default
directory
in
which
the
InfoPrint
XT
installation
program
installs
files.
Depending
on
the
installation,
you
might
have
selected
a
different
directory
during
installation.
If
the
PATH
value
does
not
include
the
InfoPrint
XT
executable
and
local
directories,
update
the
environment
variable
through
standard
Windows
interfaces.
See
Next,
check
the
InfoPrint
Manager
error
log
to
determine
if
InfoPrint
Manager
has
access
to
the
InfoPrint
XT
executable
software.
Use
the
InfoPrint
Manager
Management
Console
to
see
the
server
log,
and
check
for
messages
that
are
similar
to
these:
i
11/11/07
10:25:39
kwwadmin
Job
32
(KW7007_3934900000,xerox.img.xrxin)
is
created.
i
11/11/07
10:25:39
Job
xerox.img.xrxin
(KW7007_3934900000)
is
scheduled
to
destination
PRT01-ad.
i
11/11/07
10:25:39
PRT01-ad
Starting
the
create
request
for
job
32
in
server
KW7007.
i
11/11/07
10:25:39
PRT01-ad
The
server
KW7007
received
a
ready
for
job
signal
request
for
the
destination
PRT01-ad.
i
11/11/07
10:25:39
kwwadmin
PRT01-ad
Started
processing
job
xerox.img.xrxin
(3934900000)
i
11/11/07
10:25:39
kwwadmin
PRT01-ad
Running
transform
x2afp.
X
11/11/07
10:25:41
kwwadmin
PRT01-ad
'pdxtx2afp'
is
not
recognized
as
an
internal
or
external
command,
X
11/11/07
10:25:41
kwwadmin
PRT01-ad
operable
program,
or
batch
file.
X
11/11/07
10:25:41
kwwadmin
PRT01-ad
System
function
IPMXFORM
returned
error
number
1.
The
highlighted
lines
indicate
that
InfoPrint
Manager
could
not
access
the
InfoPrint
XT
executable
software.
Shut
down
the
InfoPrint
Manager
server
and
restart
it.
You
can
stop
and
restart
the
server
through
the
InfoPrint
Manager
Management
Console.
Does
the
Windows
system
have
adequate
disk
drive
space
and
available
memory?
Sufficient
space
and
memory
must
be
available
for
InfoPrint
Manager
to
process
the
job.
Check
the
disk
space
by
clicking
the
My
Computer
icon.
Right-click
on
a
hard
disk
drive
icon
and
then
open
the
Properties
notebook.
Check
memory
usage
by
pressing
Ctrl+Alt+Delete
and
then
clicking
Task
Manager
.
The
Performance
tab
displays
memory
and
CPU
statistics.
Problem
determination:
Processing
jobs
through
Download
for
z/OS
Use
this
section
for
jobs
that
you
submit
from
z/OS
using
Download
for
z/OS
and
that
result
in
no
printed
output.
If
some
type
of
printed
output
results,
see
Does
submitting
the
job
control
language
(JCL)
on
z/OS
result
in
a
return
code
of
0?
Any
return
code
other
than
0
indicates
that
something
is
wrong
with
the
JCL,
or
something
is
wrong
elsewhere
on
z/OS.
Diagnose
the
problem
on
the
host
system
and
resubmit
the
job.
Does
the
job
remain
on
z/OS
after
you
submit
it?
Examine
the
SDSF
Output
Queue
Panel
on
z/OS.
If
the
job
displays,
it
means
that
the
job
has
remained
on
z/OS.
Various
conditions
on
z/OS
can
cause
this.
Check
for
these
problems:
v
Errors
in
the
routing-control
data
set.
See
If
you
use
DEST
in
the
routing-control
data
set,
it
must
have
the
same
value
as
the
DEST
parameter
in
the
JCL.
IPADDR
must
be
the
same
as
the
Internet
Protocol
(IP)
address
of
the
InfoPrint
Manager
system.
PORTNUM
must
be
the
same
as
the
port
number
that
you
specified
for
the
InfoPrint
Manager
MVS
Download
receiver.
Chapter
7.
Troubleshooting
InfoPrint
XT
87
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