Ricoh INFOPRINT XT GLD0-0025-01 User Manual

Page 108

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v

The

JCL

does

not

select

a

z/OS

printer.

The

JCL

selects

a

printer

based

on

parameters

such

as

DEST

,

CLASS

,

and

FORMS

.

See

the

SDSF

Printer

Panel

on

z/OS

for

a

possible

printer

based

on

these

parameters.

v

You

have

not

drained

and

restarted

the

z/OS

printer

after

making

changes

to

the

routing-control

data

set.

You

must

drain

and

restart

the

z/OS

printer

to

pick

up

any

changes

you

make.

v

The

z/OS

printer

is

in

a

state

other

than

INACTIVE

.

Examine

the

SDSF

Printer

Panel

to

check

for

this

problem.

To

solve

this

type

of

problem,

restart

the

printer.

The

status

must

be

INACTIVE

.

Does

the

SDSF

Held

Output

Queue

Panel

contain

an

entry

that

indicates

the

problem?

This

queue

contains

an

entry

that

corresponds

to

the

job

that

remained

on

z/OS.

Review

the

entry

to

help

determine

the

problem.

Does

a

problem

with

the

InfoPrint

Manager

MVS

Download

receiver

cause

the

job

to

remain

on

z/OS?

On

the

Windows

system,

an

MVS

Download

receiver

that

is

not

running,

or

that

started

with

incorrect

parameter

values

can

cause

this

problem.

Use

the

InfoPrint

Manager

Management

Console

to

determine

the

status

of

the

MVS

Download

receiver.

See

“Creating

InfoPrint

Manager

MVS

Download

receivers”

on

page

69.

Does

the

job

have

an

entry

in

the

InfoPrint

Manager

server

error

log?

When

InfoPrint

Manager

receives

a

job,

it

writes

an

entry

to

its

server

error

log,

which

you

can

access

from

the

InfoPrint

Manager

Management

Console.

If

this

occurs,

correct

any

error

that

the

log

indicates

and

resubmit

the

job.

If

the

job

still

does

not

print,

see

“Problem

determination:

The

job

resulted

in

no

printed

output”

on

page

84.

Does

the

working

directory

of

the

InfoPrint

Manager

MVS

Download

receiver

contain

any

.PRD

or

.JCL

files

for

the

job?

Check

the

C:\Program

Files\IBM\Infoprint

Manager\var\pd\mvsd\

Receiver

n

directory

for

any

files

that

are

associated

with

the

job.

There

might

be

files

whose

names

are

the

job

name

and

number,

with

the

extension

.PRD

or

.JCL

.

This

can

indicate

that

the

receiver

had

a

problem

when

it

tried

to

run

the

pdxtdownload

program.

Check

these

items:

v

Make

sure

that

the

path

and

the

file

name

for

the

pdxtdownload

program

are

specified

correctly

for

the

MVS

Download

receiver.

v

Make

sure

that

the

%PDXTINSTDIR%\bin\pdxtdownload.exe

file

exists.

Are

you

using

download

directive

-l

none

?

The

value

of

the

-l

download

directive

controls

the

creation

of

the

receiver

log.

See

“Using

download

directives”

on

page

74

and

“Receiver

log”

on

page

79.

Do

not

use

download

directive

-l

none

because

this

prevents

InfoPrint

XT

from

creating

the

receiver

log.

To

set

or

change

download

directives,

see

“Enabling

download

directives”

on

page

78.

What

is

the

return

code

for

the

job

in

the

receiver

log?

A

non-zero

return

code

indicates

an

error

during

job

processing.

A

brief

description

of

the

error

accompanies

a

non-zero

return

code.

Correct

the

error

and

resubmit

the

job.

If

the

return

code

is

0

,

see

“Problem

determination:

The

job

resulted

in

no

printed

output”

on

page

84.

88

InfoPrint

XT

Guide

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