2 faq / troubleshooting, 1 i can not connect to ip camera – Rosewill WIRED INTERNET CAMERA RXS-3211 User Manual

Page 74

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Wired Internet Camera

RXS-3211 User Manual

73

Consumption

2 Watt (maximum)

Dimension

92mm x 60mm x 23mm

Operating

Temperature

Operation: 0ºC ~45ºC (32ºF ~ 113ºF)

Storage : -15ºC ~ 60ºC (14ºF ~ 140ºF)

Humidity 10~90%

(Non-Condensing)

Certification

FCC Class B, CE Mark

5.2 FAQ / Troubleshooting

If the IP camera is not working properly, before you contact the customer

service for help, please check the troubleshooting list here, this may help you

to solve the problem by yourself and saves your valuable time.

5.2.1 I can not connect to IP camera

a. Please confirm the IP address setting of the computer you’re using. If

they’re not in the same subnet, they will not be able to communicate with

each other.

b. Please make the IP address you used to connect to the IP camera is

correct.

c. If you forget the IP address of the IP camera, you will have to reset it to

factory default value (which is 192.168.2.3) by pressing “reset” button at

the back of the IP camera. You’ll need a pen or pin to press the reset

button. Press and hold reset button for 5 seconds, then try to connect to

the IP camera with IP address “192.168.2.3” again.

d. Please make sure IP camera is correctly powered (the “Power” LED

should be on).

e. If you’re trying to connect to the IP camera from Internet, please make

sure the port that IP camera uses (Video and HTTP port, see

section

3.2.1

) is not blocked by firewall or other software / hardware.

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