RCA 27F524T - Manual (Page 39)

Chapter  
Other Information
no picture, no sound but TV is on
• Maybe the Signal Type is set wrong. Go to page 11 for more instructions.
• You may have the wrong video input channel selected. Use the ANTENNA button to toggle through the available
video input channels.
Sound okay, picture poor (analog channels only)
• Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
• Try adjusting sharpness to improve weak signals. Go to page 27 for more instructions.
Black box appears on the screen
• Closed caption might be on. Check Closed Caption in the SETUP menu. Go to page 29 for more instructions.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the device. Make sure there is a clear path and
point directly at the TV.
• Maybe batteries in the remote are weak, dead or installed incorrectly. Put new batteries in the remote.
Problems with Parental Controls
Can’t select a certain channel
• The channel may be blocked or not approved through PARENTAL CONTROL SETTINGS.
The rating limits don’t work
• You must activate the settings. Go to page 18 for instructions.
I don’t remember my password and I want to unlock the TV
• If you forget your password, you can reset it. Make sure the TV is off. Simultaneously press and hold VOL- on
the TV’s front panel and CLEAR on the remote for approximately 5 seconds. Enter a new password next time you
access the PARENTAL CONTROL menu.
The Parental Controls won’t let me watch a program even though it’s not rated as violent
• Maybe the movie was given an NR (Not Rated) status. Check to see if the Exempt Prgms option is Locked. Refer to
page 22 for instructions.
Connection Problems with a DVD Player, Set-top Box etc.
• If the device you’re connected to has “progressive scan” and you aren’t receiving a picture using a component
(Y Pb Pr) connection, you need to change the setting from progressive to interlace. The procedure for changing
this varies. Look for a button on the front of the device (it might be called resolution or display), or see if there
is a switch on the back (it might be labeled “int/prog” or something similar), or the item might be in the menu
system. Consult the user’s guide for instructions.
What Else Can I Do?
• If you’ve been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV.
Note that after a reboot you may need to run your TV through the setup process again. To do a reboot, unplug
the power cord from the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes. Then plug
the TV back in, turn on the TV, and see if the problem is fixed. If the problem remains, then please visit www.
rca.com/television for updated FAQs or contact RCA Customer Support at the support number provided in your
Warranty under How To Get Service.
How Do I Replace My Remote
• If you need to replace your remote, call 1-800-338-0376. A shipping and handling fee will be charged upon
ordering, and the appropriate sales tax. Have your Visa, MasterCard or Discover Card ready. Your remote part
number is R130C1.