Osburn Stoves by SB I HYBRID-45 MF - Manual (Page 27)

1700, rue Léon-Harmel, Québec (Québec) G1N 4R9
tel. : (418) 527-3060 fax : (418) 527-4311
e-mail : [email protected] web site : www.osburn-mfg.com
LIMITED LIFETIME WARRANTY
The Osburn warranty extends only to the original consumer purchaser and is not transferable. This warranty covers brand new products
only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of sale), model name
and serial number must be supplied when making any warranty claim to your Osburn dealer
This warranty applies to normal use only. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing,
negligence or accident during transportation are not covered by this warranty.
This warranty does not cover any scratch or discoloration caused by over firing, abrasives or chemical cleaners. Any defect or damage
caused by the use of unauthorized parts or others than original parts void this warranty.
An authorized qualified technician must perform the installation in accordance with the Instructions supplied with this product and all
local and national building codes. Any service call related to an improper installation is not covered by this warranty.
Returned products are to be shipped prepaid to Osburn for investigation. If a product is found to be defective, Osburn will repair or
replace such defect and reasonable transportation fees will be refunded. Repair work covered by the warranty, executed at the purchaser
domicile by an authorized qualified technician requires the prior approval of Osburn. Labour cost and repair work to the account of
Osburn are based on predetermined rate schedule and must not exceed the wholesale price of the replacement part.
Osburn at its discretion may decide to repair or replace any part or unit after inspection and investigation of the defect. Osburn may, at its
discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective
parts
Osburn shall in no event be responsible for any special, indirect, consequential damages of any nature, which are in excess of the original
purchase price of the product.
WARRANTY APPLICATION
DESCRIPTION
PARTS LABOUR
Combustion chamber (welds only) Lifetime 5 years
Removable stainless steel parts 5 years 1 year
Removable carbon steel parts 2 years 1 year
Cast iron parts 5 years 1 year
Combustion/exhaust blower 2 years 2 years
Convection 2 years 1 year
Auger motor 2 years 2 years
Igniter 1 year 1 year
Control board 2 years 1 year
Ceramic glass (thermal breakage only) 1 year n/a
Paint, gaskets, blower, heat sensors, switches, and rheostat 1 year n/a
Plated surfaces 1 year n/a
Shall your unit or a components be defective, contact immediately your Osburn dealer. Prior to your call make sure you have the
following information necessary to your warranty claim treatment: your name, address, telephone number, bill of sale, dealer’s name,
serial number of unit, nature of defect and relevant information.
Before shipping your unit or defective component to our plant, you must obtain from your Osburn dealer an Authorization
Number. Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.