Quantum 270-11AC3-134 - Manual (Page 21)

Owner’s Manual Quantum Energy Technologies
Section 8: WARRANTY CERTIFICATE
QUANTUM HOT WATER UNIT
MANUFACTURED BY QUANTUM ENERGY TECHNOLOGIES PTY LTD
Terms Of Warranty
QUANTUM ENERGY TECHNOLOGIES PTY LTD (the Company) WARRANTS “THIS QUANTUM ENERGY
SYSTEM” (the unit) against faulty workmanship, materials and defects in manufacturing as here in after provided: -
1. Storage tank integral with condenser coil: - Warranted for a period of five (5) years from the date of installation
2. Refrigeration pipe work, refrigeration valves, compressor, fan coil and motor, electrical components including
thermostats, digital controller, solenoids, wiring and controls: - warranted for a period of two (2) years from date of
installation. Plumbing valves supplied with the unit are covered by their respective manufacturers warranties.
3. Labour, delivery and / or transportation: - Where the Company considers it necessary to repair or replace any
component part covered by the warranty, the consequential labour, delivery and / or transportation services will be
provided free of charge to the owner within a fifty-kilometre radius from where the unit was purchased. Customers
outside this area will be subject to freight and traveling charges incurred by the service agent carrying out the work.
The date and time of the commencement of such warranty work will be at the discretion of the Company. Quantum
does not warrant that such repair work will take place within any particular period. A call out fee applies to any
warranty calls made outside normal QUANTUM business hours.
The Company’s liability under this warranty shall be limited to the free replacement or repair of any defective
component parts of the unit and shall not cover any consequential loss or damage arising out of any such defect.
THE WARRANTY SHALL NOT APPLY IN ANY OF THE FOLLOWING EVENTS:
1. The unit is installed by an non registered Plumber with inadequate technical skills or training to perform the task;
2. The installer does not issue a Plumber’s Certificate of Compliance in the State of Victoria.
(State Rebate’s in Victoria will not be paid unless a Certificate of Compliance number is provided).
3. Where alterations, addition or repairs to the unit are carried out by persons unauthorized by the Company;
4. Accident or in the opinion of the Company, misuse and / or abuse of the unit;
5. Where the anode has not been periodically replaced in accordance with the directions in this Owner’s Manual or
where in the opinion of the Company, it has been incorrectly replaced;
6. Where the loss or damage is, in the opinion of the Company, due to the failure to install, operate and / or maintain
the unit in accordance with any of the directions contained in this Owner’s Manual.
THIS WARRANTY DOES NOT COVER LOSS OR DAMAGE TO THE UNIT OCCASIONED BY ANY OF THE
FOLLOWING PERILS: -
1. RIOT, CIVIL COMMOTION OR ANY CONSEQUENCE OF WAR OR INVASION;
2. ACTS OF GOD;
3. THEFT OR LARCENY.
IMPORTANT
This warranty is in addition to all other rights and remedies available to the consumer under the Trade Practices Act 1974 as
amended and other relevant State and Territory laws and shall not be taken as applying to exclude, restrict or modify such rights or
remedies in any manner whatsoever.
Where the unit is of a kind not ordinarily acquired for personal, domestic or household use, then the liability of the Company for
beach of any condition or warranty implied by the aforementioned statues (other than a condition or warranty implied by Section 69
of the Trade Practices Act or any corresponding Section on any other enactment in any State or Territory for the time being enforced)
is limited to any one or more of the following as the Company decides: -
1. The replacement of the unit or the supply of an equivalent unit;
2. The repair of the unit;
3. The payment of the cost of replacing the unit or of acquiring an equivalent unit;
4. The payment of the cost of having the unit replaced
Document number: QDC0030PD-11 Page 21 of 40