Toshiba A40 Series - Manual (Page 201)

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T
ROUBLESHOOTING
Hardware and system checklist
Check the region code on the DVD.
It must match that on the DVD
±
RW
drive. Region codes are listed in the
Optical media section in Chapter 2,
The Grand Tour.
Cannot write correctly If you have trouble writing, make sure you are
observing the following precautions:
•
Use only media recommended by TOSHIBA.
• Do not use the mouse or keyboard during
writing.
• Use only the software supplied with the
computer for recording.
• Do not run or start other software during writing.
• Do not jar the computer during writing.
• Do not connect/ disconnect external devices or
install/remove internal cards during writing.
If problems persist, contact your dealer.
Diskette drive
For more information, refer to Chapter 4, Operating Basics .
Problem Procedure
Drive does not There may be a faulty cable connection. Check
operate the connection to the computer and to the drive.
Some programs run The software or hardware configuration may be
correctly but others causing a problem. Make sure the hardware
do not configuration matches your software needs.
You cannot access Try another diskette. If you can access the
the external 3 1/2" diskette, the original diskette (not the drive) is
diskette drive probably causing the problem.
If problems persist, contact your dealer.