Toshiba Strata CIX ACD Agent/Supervisor Telephone CIX-SG-CCACD-VB - Manual (Page 36)

Index
C ~ Q
Strata CIX ACD Agent/Supervisor Telephone 05/06
26
C
call
forwarding, 17
monitoring, 23
call pickup, 19
CD-ROMs, v
CLR (Clear) Soft Key, 15
conference, 20
D
definitions
buttons, 4
disabled (shift status), 14
display status, 2
Display Status button, 5 , 12
do not disturb (DND), 17
E
enabled (shift status), 14
End Wrap Up button, 4 , 11
end wrap up time, 11
entry tone, 6
extension
number, iv
number buttons, 5
F
Feature button, 13
flexible buttons, 4
G
group
log out, 10
H
help, 2 , 20 , 21
hold, 18
J
Join button, 2 , 4
join call, 23 , 24
L
log in/out, 7
agent, 6
supervisor, 9
Log In/Out button, 4 , 8
log out
group, 9
groups, 9
individual groups, 10
M
mailbox, 5
Mode button, 13
monitor, 23
Monitor Call button, 2 , 4 , 23
Msg button, 5
N
non-LCD call, 6
P
passcode, 8
PBX call, 6
phantom extension number, 5
pickup, 19
primary extension number, 5
Q
queue
alarms, 15
number, 8
status, 2 , 12