Toshiba Strata CIX ACD Agent/Supervisor Telephone CIX-SG-CCACD-VB - Manual (Page 37)

Index
R ~ W
27
Strata CIX ACD Agent/Supervisor Telephone 05/06
R
reject tone, 6
S
scheduled (shift status), 14
scroll options, 13
secondary extension number, 5
shift mode, 14
Start/End Shift button, 2 , 4 , 14
status, 2
agent, 12
agent telephone, 6
display, 12
queue, 12
supervisor, 2
feature, 14 , 21 , 23
telephone, 2
T
telephone, 1 , 2
tones, 6
U
unavailable, 6 , 10
Unavail button, 10
W
Work Unit button, 4 , 22
work units, 22
wrap up, 6 , 11