Solving operational problems – Thermador DM301 User Manual

Page 58

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Built-in DM Oven Care and Use Manual

The numbers were touched too rapidly. Be sure you remove your finger from the first
number pad before touching the next digit.

Touch OVEN OFF or turn power off at the circuit breaker, wait 3 minutes and turn
the oven back on. If condition persists, note the code number and call an authorized
service technician.

This is caused by close contact to the control panel for more than 60 seconds,

(i.e.;

someone leaning against the controls or objects hanging in front of controls). Follow
guidelines for "F followed by 2 digits", above.

Oven is in Sabbath mode. To turn off sabbath, touch OVEN OFF.

This is normal. The fan turns off automatically when the electronic components have
cooled sufficiently.

Make sure there is proper electrical power to the oven. See the Clock and Timer
sections on Pages 9 and 10.

Make sure there is proper electrical power to the oven. Check the circuit breaker or
fuse box to your house.

Replace or reinsert the light bulb if loose or broken. See Page 53. Touching the bulb
with your fingers may cause the bulb to burn out quickly. Oven light does not work if
Self Clean mode is set. Oven light

cannot be turned on or off while

sabbath mode is in operation.

Try suggestions in "Solving Baking Problems, page 55. Adjust oven thermostat.
See Calibrating Oven Temperature in Do-It-Yourself Maintenance, Page 54.

Verify that self clean mode was properly programmed. See "Self Clean Mode
Operation, page 49). The oven temperature is too high to set the self clean
operation. Allow the oven to cool to room temperature and reset the controls.

This is normal during and after self clean. Allow the oven to cool below the locking
temperature.

Heavily soiled ovens may require a second self clean for a longer period of time.
Heavy spillovers should be cleaned before starting the clean cycle. See Before You
Self Clean, Page 48.

Do not run Self Clean. Call for service. See Page 54.

Extendable Rack was left in oven during self clean. Apply a small amount of vegetable oil to
the rack support areas to facilitate rack extension and removal. Color change is
permanent. To order a replacement Extendable Rack, phone Thermador Customer
Support at (800) 735-4328.

56

Problem Solving / Consumer Service

Solving Operational Problems

Before calling for service, check the following to avoid unnecessary service charges.

PROBLEM

POTENTIAL CAUSES AND SOLUTIONS

OVEN

All the numbers touched do not
appear in display

F followed by 2 digits appears in
the display window

F-24 or F-25 appears in
display window

S A b appears in display window

Cooling fan continues to run after
oven is turned off

Clock and timer do not work

Oven will not work

Oven light does not work

Food is overdone or underdone

Oven will not self clean

Oven door will not unlock

Oven does not lock in Self
Clean mode

Oven Racks does not glide or
extendable rack is difficult to
extend. Racks are discolored.

Oven is not clean afeter the
clean cycle

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