Toshiba Strata CT Digital Business Telephone Solutions - Manual (Page 4)

Strata CT ACD Supervisor November 2001
ii
New Shift .................................................................................................................................. 18
Night Transfer ............................................................................................................................... 19
Night Transfer Lock ................................................................................................................. 20
Reset Queue Alarm ....................................................................................................................... 21
Supervisor Auto Log In ................................................................................................................. 22
Transfer to ACD Group ................................................................................................................ 22
Appendix C ................................................................................................................................... 23
Access Codes ................................................................................................................................ 23
Notes to Users .............................................................................................................................. 25
Index ............................................................................................................................................... 31