Toshiba Strata CT Digital Business Telephone Solutions User Manual
Page 40
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32
Strata CT ACD Supervisor November 2001
Index
Night Transfer
night transfer lock
Reset Queue Alarm
Supervisor Auto Log In
Transfer to ACD Group
fixed buttons
Cnf
⁄
Trn
Spkr
flexible buttons
End of ACD Shift
Night Transfer/NT Lock
queue status
reset queue alarm
supvr auto log in
transfer to ACD group
H
Hold
L
log in/out
agent
log out status
supervisor
M
Message and Display
Mic button
monitor
ACD call
agent status
conference channels
queue status
N
night transfer
NT lock button
ringing (day, day 2, night)
P
PBX Call
Phantom [PhDN] buttons
Q
queue status
R
reset queue alarm
button
single alarm
two-layer alarm
S
soft keys
speed dial
agent status
queue status
Spkr button
supervisor auto log in
button
T
Talk
transfer to ACD group button
U
unavailable
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