I.link (ieee1394) device, Modem, I.link (ieee1394) device -17 modem -17 – Toshiba M400 User Manual

Page 219: I.link (ieee1394) device modem

Advertising
background image

User’s Manual

9-17

Troubleshooting

i.LINK (IEEE1394) device

Modem

Refer to Appendix C,

AT Commands

and Appendix D,

S-registers

.

Problem

Procedure

i.LINK device does not
function

Make sure the cable is securely connected to the
computer and to the device.

Make sure the device’s power is turned on.

Reinstall the drivers. Open the Windows
Control Panel and double-click the Add
Hardware
icon. Follow the on-screen
directions.

Restart Windows.

If problems persist, contact your dealer.

Problem

Procedure

Communication
software can’t initialize
modem

Make sure the computer’s internal modem
settings are correct. Refer to Phone and Modem
Properties in the Control Panel.

You can hear a dial
tone but can’t make a
call

If the call is going through a PBX machine, make
sure the communication application’s tone dial
detection feature is disabled.

You can also use the ATX command. Refer to
Appendix C,

AT Commands

.

You place a call, but a
connection can’t be
made

Make sure the settings are correct in your
communications application.

After making a call you
can’t hear a ring

Make sure the tone or pulse selection in your
communications application is set correctly.

You can also use the ATD command. Refer to
Appendix C,

AT Commands

.

Communication is cut
off unexpectedly

The computer will automatically cut off
communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.

A CONNECT display is
quickly replaced by NO
CARRIER

Check the error control setting in your
communications application.

You can also use the AT\N command. Refer to
Appendix C,

AT Commands

.

Advertising