Troubleshooting – Uniden XSR917/918 User Manual

Page 32

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The charge/Inuse LED won’t

illuminate when the hand

set is placed on the base.

The cordless phone audio

sounds weak and/ or scratchy.

Can’t make or receive calls.

The

receive page.

handset doesn't ring or

a

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Make sure the AC adaptor is plugged into each base and wall outlet.

Make sure the handset is properly seated in the base.

Make sure the charging contacts on each handset and base are clean.

Move the handset and/or base to a different location away from metal objects

or appliances and try again.

Press

/channel while on a call to change the operating channel.

Make sure that you are not too far away from the base.

Check both ends of the telephone line cord are plugged in firmly.

Make sure the AC adaptor is plugged into the base and wall outlet.

Disconnect the AC adaptor for a few minutes, then reconnect it.

Make sure that you are not too far from the base.

Charge the handset.

The battery pack may be weak. Charge the battery for 20-25 hours.

The handset may be too far away from the base unit.

Place the base unit away from appliances or metal objects.

Place one handset at a time on the main base for 5 seconds each.

The handset was picked up before the second ring.

The call was placed through a switchboard.

Call your local telephone company to verify your Caller ID service is current.

Make sure the AC adaptor is plugged into the base.

Adjust the volume control knob.

For AM radio simply rotate the base for clearest reception.

For FM radio keep the antenna wire straight and adjust the position for clearest reception.

If you still have a problem.

Australia: www.uniden.com.au New Zealand: www.uniden.co.nz

TROUBLESHOOTING

TROUBLESHOOTING

TROUBLESHOOTING

Page 24

The Caller ID does not display.

Handset number 1 or

number 2 not working.

The radio/clock/alarm does

not function.

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