Telephone & technical support – Vuzix VA370M User Manual
Page 52
VIZIO VA370M User Manual
52
www.VIZIO.com
Problem
Solution
You can see a picture but
you cannot hear sound.
Make sure that the volume is not turned down.
Make sure that the sound is not muted.
Make sure that your audio input source cables are connected securely and
correctly.
The TV has pixels that are
always dark or colored.
Your LCD HDTV is manufactured using an extremely high level of
precision technology, however, sometimes some pixels of your LCD HDTV
may not display. Pixel defects within industry specifications are inherent to
this type of product and do not constitute a defective product.
You see “noise” or “trash”
on the screen.
When your LCD HDTV’s digital capabilities exceed a digital broadcast
signal, the signal is up-converted (increased) to match your TV’s display
capabilities. Up-converting can cause noise or trash.
You switch to a different
input and the volume
changes.
The TV remembers the volume level from the last time you adjusted it. If
the sound level is higher or lower from another source, then the loudness
will change.
Tips for High-Definition
Users.
The LCD HDTV is an ideal platform for viewing High Definition Content.
Best Image Quality will be achieved by the HDMI Input, then YPbPr, then
RGB.
However, due to variances in broadcast practices, it is possible some
image distortions can occur.
Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem
over the phone. For more information on warranty service or repair, after the warranty period, please
contact our Support Department at the number below.
Customer support and quality service are integral parts of VIZIO’s commitment to service excellence.
For technical assistance contact our VIZIO Technical Support Department via email or phone.
Tel: (877) 698-4946 Fax: (949) 585-9563
Hours of operation: Monday - Friday: 6 am to 9 pm
Saturday – Sunday: 8 am to 4 pm
Please have your VIZIO model number, serial number, and date of purchase available before you call.
VIZIO
Address:
39 Tesla
Irvine, CA 92618, USA
Telephone: (949) 428-2525 Fax: (949) 585-9514
Web:
www.vizio.com