General (continued) – Viking InterWorks 56K User Manual

Page 21

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VIKING COMPONENTS 56K USB MODEM USER’S GUIDE

General (Continued)

Chapter 5

19

Problem

Modem does not fax

No Dial Tone message

Solution

• Did you select the correct fax class? Check your soft-
ware, select another fax class and try again.

• Do you have another communications program open? If
so, close it.

• Did you select the correct printer in your application?
For example, fax/modem.

• Are all of the cable connections secure?

• Is the phone line in use by someone else?

• Are you using a standard analog phone line?

• Test the line by connecting a standard phone and listen-
ing for a dial tone.

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