Winbook X Series X2 User Manual

Page 152

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PROBLEM: Fax/modem disconnects during transmission.

ACTIONS:

• Be sure that you have disabled Call Waiting on your phone.

• Check for faulty connections.

• Check the noise in the lines. Excessive line noise might cause the

connection to be dropped.

PROBLEM: Slow fax/modem transmission time.

ACTIONS:

• Check to be certain that the software you are using is set to connect

at the maximum speed allowed by the connection.

PROBLEM: Modem does not connect properly to host system.

ACTIONS:

• Check to make sure that connection type and protocol are properly set.

• Check to be certain that the receiving system is compatible with your

modem.

• Try connecting at a slower speed.

• Be certain that all software for the connection is properly set.

Chapter 8: Troubleshooting

8.19

X Manual WinME w/photos 2/01/01 3/19/01 4:24 PM Page 157

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