Outside the u.s.a, Your obligations, Warranty service – Xircom RM56V1 User Manual

Page 22: Limitations

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RealPort Modem 56 User’s Guide

Your Obligations

Your warranty rights will be honored provided you

1 Read and follow your user documentation for installation, setup, software

setup, and operating guidelines,

2 Use the Products and software only in suitable physical or operating

environments as described in your user documentation and for purposes for
which the Products and software are intended.

Warranty Service

If you think there is a problem or defect with your purchased item, your point
of contact will be

In the U.S.A.

Xircom’s Technical Support department at (805) 376-9200.

Outside the U.S.A.

Contact your local Xircom supplier or Xircom regional office.

Your Xircom contact will discuss your problem to confirm the defect. If
warranty or return service is needed, you’ll receive a Return Material Authori-
zation
(RMA) number. Replacement Product will be shipped when the original
Product has been received by Xircom. (U.S. only: advance shipment of
replacement Product is available with a credit card deposit.)

Ship your return Product prepaid, with the RMA number clearly visible on
the outside of the shipping package
, to:

From the U.S.A.

Xircom Service Department

2101 Corporate Center Drive

Thousand Oaks, CA 91320-1422

From outside the U.S.A.

Contact your local Xircom supplier or Xircom regional center for
shipping instructions.

Returned Products may need to include, if requested by Xircom, all other
components from your original package, including the Product and any cables,
connectors, software diskettes, and user documentation. Be sure to enclose a
copy of your purchase receipt or other proof of purchase confirming that you
are the original purchaser.

Limitations

Our warranty is subject to the following limitations:

a We do not cover or accept liability for any injury, damage or failure caused

by misuse, abuse, acts of Nature, accidents (e.g., dropping the Products or
software diskettes), electrical mishaps, causes beyond our control, or claims
by other than the original purchaser.

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