Xirlink IBM PC & Net Camera User Manual

Page 30

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Problem: “The supplied user buffer is not valid for the requested

operation. hr=0x80070618”

Solution: Your computer may have mismatched versions of the

Windows system files. Replace the mismatched files with the files from
the IBM PC/Net Camera CD. The correct version of the Windows system
files can be found under D:\Microsoft\WinXXXX where XXXX is the
operating system you are using and D:\ is the letter of your CD ROM
drive. To prevent any problems, backup the files that will be replaced
before overwriting the files. These files are also available online at

http://

www.cameratechsupport.com/IBM.

Problem: Nothing happens after I click the Send button or the program

locks up in the Album.

Solution: You need to configure your email program to be the default
MAPI client correctly. You can also manually attach your files to your
e-mail. Please refer to the section titled

How to send Snapshots and V-mail

for more information.

Problem: “No e-mail agent found on this PC. Do you want to continue

with video mail disabled?” message.

Solution: You will get this message if the e-mail application you are using
does not support MAPI functions such as America Online, CompuServe,
Prodigy, Yahoo Mail, and other web-based email service. Programs such as
Outlook Express, Netscape Mail, and Eudora support MAPI. However, your
mail server needs to be able to use these programs. Contact your Internet
Service Provider for assistance on configuring your outgoing mail server.
AOL does not let you use third party e-mail programs. If you want to send the
V-Mail that you recorded, you need to save it first. Then, open your e-mail
application and attach the V-Mail.

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