Troubleshooting – Zanussi ZWO 3101 User Manual

Page 14

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Frost precautions

If the appliance is installed in an area where the tempera-

ture can be less than 0 °C, remove the remaining water

from the inlet hose and the drain pump.
1. Disconnect the mains plug from the mains socket.
2. Close the water tap.
3. Remove the water inlet hose
4. Put the two ends of the inlet hose in a container and

let the water flow out of the hose.

5. Empty the drain pump. Refer to the emergency drain

procedure

6. When the drain pump is empty, install the inlet hose

again.

Warning! Make sure that the temperature is more

than 0 °C before you use the appliance again.

The manufacturer is not responsible for damages caused

by low temperatures.

Troubleshooting

The start of the appliance does not occur or it stops dur-

ing operation.

First try to find a solution to the problem (refer to the ta-

ble). If not, contact the service centre.
With some problems, the display shows an alarm code:
• E:00 - The appliance door is open or not closed cor-

rectly or it does not fill with water.

• E:01 - The appliance continuously fills and drains the

water or it does not drain or do the spinning phase.

• E:02 - Technical malfunction, contact the service cen-

tre.

• E:03 - Technical malfunction, contact the service cen-

tre.

Warning! Deactivate the appliance before you do the

checks.

Problem

Possible cause

Possible solution

The appliance does not

start.

The mains plug is not connected in

the mains socket.

Put in the mains plug.

The fuse in the box fuse is damage.

Replace the fuse.

The appliance door is open.

Close the door firmly.

You do not press the start button

Press the start button.

The programme knob is not in the

correct position.

Turn the programme knob in the correct posi-

tion.

The delay start is set.

It is available only for models with

the Delay start.

To start immediately the programme, cancel the

delay start.

The appliance does not fill

with water.

The water tap is closed.

Open the water tap.

The water inlet hose is damaged.

Make sure that the water inlet hose has no dam-

ages.

The filter in the water inlet hose is

blocked .

Clean the filter. Refer to 'Care and cleaning'.

The water tap is blocked or there is

limescale on it.

Clean the water tap.

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