Moving your telephone, Swapping telephones, Cleaning your telephone – 3Com NBX 900-0208 User Manual

Page 121: Troubleshooting problems

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Moving Your Telephone

121

Moving Your
Telephone

All 3Com Telephones have the Automatic Telephone Relocation feature.
Each telephone has a unique “address.” You can move your telephone to
another location, connect it to any Ethernet jack on the LAN, and still
maintain all of your personalized features, speed dials, and extension
number.

Swapping
Telephones

Because your extension number and personal settings are associated with
your physical telephone, only your administrator can move phone
extension settings from one telephone to another.

Cleaning Your
Telephone

Always unplug your telephone from the power source and from the
network before you clean it. Use a soft cloth dampened with mild
detergent.

WARNING: Failure to unplug the telephone before you clean it could
result in electrical shock.

Troubleshooting
Problems

Table 12

lists possible problems that you may encounter and the most

likely solutions. Where possible, each solution refers to the section in this
guide where you can find detailed information.

Table 12 Possible Problems

Possible Problem

Suggested Solutions

My telephone has no dial
tone. The display panel is
blank.

Verify that the power cord is fully inserted in the
correct connector on the underside of the
telephone. Use the strain relief tab to prevent the
cord from becoming unplugged.

Verify that each Ethernet cable is connected and
that each cable is in the proper connection.

Remove and add power to the telephone by
unplugging the power cord at the electric outlet
and plugging it back in.

If the telephone is powered through a powered
Ethernet cable, make sure that power is applied to
the cable at its source.

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