3Com 1000 User Manual

Page 128

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C-4

A

PPENDIX

C: T

ROUBLE

-

SHOOTING

You have added the Switch 1000 to an already
busy network, and response times and traffic
levels have increased:

You may have added a group of users to one of the
Switch 1000 ports via a repeater or switch, and not
turned off IFM. Turn off IFM on any port that is con-
nected to multiple devices. Refer to

“Setting Up the

Switch Ports”

on

page 4-12

.

You have connected an endstation directly to
the Switch and the endstation fails to boot cor-
rectly:

The Switch has STP enabled, and the endstation is
booting before the STP initialization process is com-
plete. Specify that the port has Fast Start enabled,
and then reboot the endstation. For more informa-
tion about specifying Fast Start for a port, refer to

“Configuring the STP Parameters of Ports”

on

page

5-20

.

The Switch keeps ageing out endstation entries
in the Switch Database (SDB):

The Switch has STP enabled, and STP is instructing
the Switch to age entries in the SDB faster because
topology changes are occurring in the network.

1

Reduce the number of topology changes by
enabling Fast Start for all ports which are directly
connected to an endstation; refer to

“Configuring

the STP Parameters of Ports”

on

page 5-20

.

2

Specify that the endstation entries are Non-ageing;
refer to

“Setting Up the Switch Database (SDB)”

on

page 4-16

.

3

If the network has less than 500 addresses, specify
that the bridging mode of the Switch is set to For-
ward to All
; refer to

“Setting Up the Switch Unit”

on

page 4-9

.

4

Consider disabling STP on the Switch, and using
resilient links to provide network resilience; refer to

“Enabling STP on the Switch”

on

page 5-17

and

“Setting Up Resilient Links”

on

page 4-19

.

You are trying to manage the Switch over a
network which has STP, and you are losing con-
tact with the management agent intermit-
tently:

As shown in

Figure C-1

, there is a SuperStack II

Switch unit (Switch A) between your management
workstation and the Switch 1000 (Switch B). You
have configured more than one VLAN on both
Switch units, and there is a parallel STP path for
each VLAN between the Switch units.

When Switch B transmits BPDUs across a VLAN
other than VLAN 1, Switch A learns the MAC
address of Switch B through the port on that
VLAN. The management agent of Switch B is only
accessible through VLAN 1, and so your manage-
ment workstation cannot communicate with Switch
B until it transmits BPDUs across VLAN 1. When that
occurs, Switch A learns the MAC address of Switch
B through the port on VLAN 1.

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