3M Systems EX II 3700SP - Manual (Page 7)

3M™ MicroTouch™ Controller SX112 Reference Guide 7
3M Touch Systems, Inc. Proprietary Information
Typically, an isopropyl alcohol and water solution ratio of 50:50 is the best cleaning
agent for your touch screen. You can also use straight isopropyl alcohol. Be sure to
follow solvent manufacturer's precautions and directions for use when using any solvents.
• It is important to avoid using any caustic chemicals on the sensor.
• Always dampen the cloth and then clean the screen. Be sure to spray the cleaning
liquid onto the cloth, not the screen, so that drips do not seep inside the display or
stain the bezel.
• Apply the cleaner with a soft, lint-free cloth. Avoid using gritty cloths.
• Always handle the sensor with care. Do not pull on or stress flex tail.
3M Touch Systems Support Services
3M Touch Systems provides extensive support services through our website and
technical support organization. Visit the 3M Touch Systems website at
http://www.3M.com\touch , where you can download touch software and drivers, obtain
regularly updated technical documentation on 3M Touch Systems products, and learn
more about our company.
Whenever you contact Technical Support, please provide the following information:
• Touch display size, part number and serial number
• Current driver version
• Operating system used
• Information on additional peripherals
Technical Support is available Monday through Friday 8:30 a.m. to 5:30 p.m. with
limited call back service after 5:30 p.m. until 8:00 p.m. US Eastern Standard Time – 9
a.m. to 5 p.m. throughout Europe.
You can contact 3M Touch Systems Technical Support (US only -- Eastern Standard
Time) by calling the hot line, sending email or a fax.
• Technical Support Hot Line: 978-659-9200
• Technical Support Fax: 978-659-9400
• Toll Free: 1-866-407-6666 (Option 3)
• Email: [email protected]
Contact 3M Touch Systems
Contact information for all offices can be found on our website at:
http://www.3M.com\touch/