Hunt group interaction with other features – 3Com V7000 User Manual

Page 77

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Hunt Groups

77

The Display Panel indicates that your hunt group login status has
changed.

Alternatively, you can combine steps 1 and 2 by entering the following
single command:

*971*<hunt group number>

You can display all the hunt groups you are currently logged in to by
pressing Feature + 972 (see

Viewing Hunt Group Membership and

Status

).

Hunt Group

Interaction With

Other Features

This section describes how participation in a hunt group interacts with
other VCX phone features. Note the following considerations:

A hunt group member that is logged into a hunt group then initiates a
malicious call trace on a call, is immediately logged off of all hunt
groups that they belong to. All directly-dialed internal calls can still be
accepted by that member.

A hunt group call can be added to a conference. The member
receiving the call can conference with another extension or with
another hunt group. Both announced and unannounced conferences
are supported (see

Setting up a Conference Call

).

A hunt group call can be put on hold and taken off hold without
losing the caller.

If a hunt group member puts a call on hold, that member can
receive other calls.

A hunt group caller on hold will hear hunt group Music On Hold.

A hunt group call can be parked and then picked up by any user on
the same site.

If the VCX phone has Hands Free enabled, an incoming call to a hunt
group will not be picked up automatically.

A hunt group member’s personal phone settings (for example, Call
Forward, Call Coverage point, and Do Not Disturb) are not invoked on
Hunt Group calls.

An external call to a private user (someone not in the hunt group) can
be transferred to a hunt group.

Both attended and unattended call transfers are allowed for calls to a
hunt group or from a hunt group.

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