Document Outline

• VCX™ Basic Telephone Guide
  • About This Guide
    • Conventions
      • Figures
    • Related Documentation
    • Comments
  • Getting Started
    • VCX Telephone Overview
    • Initial Voice Mailbox Setup
    • Configuration Options
    • Additional Information Sources
  • VCX Basic Telephones - Models 3101 and 3101SP
    • Buttons and Controls
    • Access Buttons
    • Status Lights for System Appearance Buttons
  • 3105 Attendant Console
    • 3105 Attendant Console
      • Access Buttons
      • Feature Buttons
      • Printing Labels
      • Attendant Console Status Lights
  • Basic Telephone Operation
    • Logging In to Your Telephone
      • Changing Your Password
    • Answering a Call
    • Making Calls
      • Making Internal Calls
      • Redialing a Call
      • Making External Calls
      • Making a Call to a Remote Office
      • Class of Service Override
    • Terminating Calls
    • Using the Telephone Display Panel
    • Controlling the Volume
    • Putting a Call on Hold
      • Music on Hold
      • Dialing a New Call While on a Call
      • Answering a New Call While on a Call
    • Transferring a Call
      • Unattended Transfer
      • Attended Transfer
      • Serial Transfer
    • Muting Calls
    • Mute Ringer
    • Activating Do Not Disturb
    • Activating Malicious Call Trace
  • Feature Codes
    • Feature Code Overview
    • Using Feature Codes
    • Feature Codes
  • Standard Features
    • Viewing the Call History
    • Viewing the User Directory
    • Controlling Caller ID
    • Setting up a Conference Call
      • Setting up an Unannounced Conference
      • Setting up an Announced Conference
      • Adding a Recipient to an Existing Conference
      • Creating a Cascaded Conference
      • Dropping Conference Recipients
    • Camping on a Busy Extension
    • Transferring Your Phone Settings to Another Phone
    • Forwarding Calls to Voice Mail
    • Transferring a Call to Another User’s Voice Mail
    • Call Waiting
    • Speed Dialing
      • Configuring Personal Speed Dial Numbers
      • Editing Personal Speed Dial Numbers
      • Dialing Personal Speed Dial Numbers
      • Dialing System Speed Dial Numbers
    • Call Forwarding
      • Call Forward Ring No Answer
      • Call Forward Busy Line
      • Call Forward Universal
    • Call Park
    • Paging
      • Paging a Group
    • Call Pickup
      • Directed Call Pickup
      • Group Call Pickup
      • Call Pickup Interaction With Other Features
    • Silent Monitor and Barge In
      • Monitoring a Call
      • Barging In
      • Blocking Call Monitoring
    • Remote Call Forward
    • Hunt Groups
      • Hunt Group Types
      • Logging In to a Hunt Group
      • Hunt Group Interaction With Other Features
      • Viewing Hunt Group Membership and Status
    • Emergency Phone Number Dialing Service
  • Using the VCX User Interface
    • Accessing the VCX User Interface
    • VCX User Interface Overview
    • Enabling Call Forwarding
    • Configuring a Call Coverage Point
    • Logging Out
  • Telephone Installation and Maintenance
    • Connecting the Telephone
    • Attaching and Adjusting the Articulating Support Bracket
    • Attaching and Adjusting the Fixed Support Bracket
      • Low-Profile and High-Profile Positions
      • Wall-Mount Position
      • Security Wall-Mount Bracket
    • Opening the 3105 Attendant Console Label Cover
    • Moving Your Telephone
    • Swapping Telephones
    • Cleaning Your Telephone
    • Troubleshooting Problems
  • Index