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Page 12

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Troubleshooting

12

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* WPS, which stands for Wi-Fi Protected Setup, is a standard that makes connecting to a

access point

easier.

Troubleshooting

If you cannot successfully establish a Wi-Fi connection, check below. Refer also to the instruction
manual of the other Wi-Fi-enabled devices you are using. Consult your dealer or a Canon Service
Center if the problem persists.

Cannot connect with the Wi-Fi-enabled device.

- The effective communication range between the camcorder and device may vary depending on

the strength of the wireless signal. Try using the camcorder closer to the device.

- Cordless phones, microwave ovens, refrigerators and other appliances in the line of sight

between the wireless router and the camcorder may interfere with the wireless signal. Try using
the camcorder in a location farther away from such appliances.

[WPS: Button]*

Simply press and hold the WPS button on your access point and then touch the

camcorder’s screen. This is the easiest connection method if you are using a WPS-compatible
router.

[WPS: PIN Code]*

Access the access point’s configuration screen using your Web browser. The

camcorder will give you a PIN code, which you will enter into the browser. You will need a WPS-
compatible router and a computer or other device connected to it. For details, see Wi-Fi Protected
Setup (WPS)
in the camcorder's Instruction Manual (PDF file).

[Search for Access Points]

Following the camcorder’s onscreen instructions, you select your

access point from a list of detected SSIDs and then enter your password. For details, see Searching
for Access Points
in the camcorder's Instruction Manual (PDF file).

[Manual Setup]

You manually enter the access point’s SSID, password and other network settings.

This method is recommended for advanced users of Wi-Fi networks. For details, see Manual Setup
in the camcorder's Instruction Manual (PDF file).

Wi-Fi Protected Setup (WPS)

If your access point is WPS-compatible (bears the logo shown on the right),
connecting the camcorder to it can be very easy. With WPS, you will either use
the [WPS: Button] method or [WPS: PIN Code] method (see the description in
the previous section). If you cannot successfully connect the camcorder using
WPS, try using the [Search for Access Points] method. Refer also to the router’s instruction manual.

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