Troubleshooting tcp/ip connections – Garmin iQue 3600a User Manual

Page 119

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Chapter 10 Setting Connection and Network Preferences

10.9

Setting Connection and Network Preferences: Network Preferences

Troubleshooting TCP/IP Connections

If you have problems connecting to a network using TCP/IP, you can display information to troubleshoot the problem. You can

display expanded Service Connection Progress messages. You can also display the Network Log to see all communication between

your modem and dial-in server during login. This information can help your ISP or your System Administrator identify where and

why the login communication fails.
In addition, check with your system administrator whether a DNS number if required. If a number is required but not entered, the

connection may fail. See

“Entering DNS Numbers and IP Addresses”

in this chapter.

To expand the display of progress messages during login:

1. Tap the

Home icon

. Then tap the

Prefs icon

.

2. Tap the pick list in the upper right corner of the screen and select

Network.

3. In the Network Preferences screen, tap

Connect.

4. To see expanded Service Connection Progress messages, press the lower half of the Scroll button during login. See

“Connecting to your ISP or Dial-in Service”

in this chapter for more information.

To view the Network Log:

1. Tap the

Home icon

. Then tap the

Prefs icon

.

2. Tap the pick list in the upper right corner of the screen and select

Network.

3. Tap the

Menu icon

.

4. Tap the

Options menu, and then tap View Log.

5. Tap the

Up and Down arrows of the scroll bar to see the entire Network Log.

6. Tap

Done.

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