Starting the dell diagnostics from your hard drive – Dell Latitude X1 User Manual
Page 20
20
Quick Reference Guide
www
.dell.com | support.dell.com
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot display a screen image,
contact Dell.
1 Shut down the computer.
2 Turn on the computer. When the DELL™ logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
®
Windows
®
desktop. Then shut down your computer and try again.
3 When the boot device list appears, highlight Diagnostics and press <Enter>.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system
board, keyboard, hard drive, and display.
•
During the assessment, answer any questions that appear.
•
If a failure is detected, the computer stops and beeps. To stop the assessment and restart
the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.
•
If failures are detected during the Pre-boot System Assessment, write down the error
code(s) and
contact Dell before continuing on to the Dell Diagnostics.
If the Pre-boot System Assessment completes successfully, you receive the message
Booting
Dell Diagnostic Utility Partition. Press any key to continue
.
NOTE:
If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from your Drivers and Utilities CD.
4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard
drive.
Starting the Dell Diagnostics From the Optional Drivers and Utilities CD
1 Connect a CD drive to the system.
2 Insert the Drivers and Utilities CD.
3 Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the
Windows desktop. Then shut down your computer and try again.
NOTE:
The next steps change the boot sequence for one time only. On the next start-up, the computer
boots according to the devices specified in system setup.
4 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press <Enter>.
5 Select the CD/DVD/CD-RW Drive option from the CD boot menu.
6 Select the Boot from CD-ROM option from the menu that appears.