AASTRA 6751i User Guide EN - Manual (Page 120)

112 Model 6751i IP Phone User Guide
Troubleshooting Solutions
Troubleshooting Solutions
Why is my display blank?
Ensure that power is being provided to your phone. Make sure your phone is plugged into a
power source.
Why is my speakerphone not working?
If you press the button and the speaker light stays on steady and you hear dial tone, the
phone has been set up so that you can alternate between the speakerphone and the handset by
pressing .
Why can’t I get a dial tone?
Check for any loose connections and that the phone has been installed properly. For installation
instructions, please refer to the “Installation and Setup” section in the Aastra 6751i Installation
Guide provided with your phone.
Why doesn’t my phone ring?
Check the ring volume on your phone. It may be turned down or turned off. To adjust the ringer
volume setting, press the volume button when the phone is on-hook and idle. For more
information, refer to the “Adjusting Volume section” in the
Aastra 6751i Installation Guide provided with your phone.
Why is the light not coming on with a new Voice Mail Message?
Your phone system or service provider must provide “Visual” Message Waiting service for this
function to work. Check with your System Administrator for more information.
How do I find the IP address of my phone?
Instructions on where to find the IP address of your phone can be found in this guide in the
section, “Finding Your Phone’s IP Address” on page 16 .