Troubleshooting – AASTRA 4225 for MX-ONE Telephony Switch User Manual

Page 132

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Troubleshooting

Dialog 4223 Professional/Dialog 4225 Vision

132

Troubleshooting

If your phone is out of order, you can initiate a telephone self-test to
check whether there is a fault in the phone or in the system. You can
also separately check the firmware revision state of your phone.

To initiate a telephone self-test

Dialog 4223 Professional:

PhoneSet

Press (see display).
If

PhoneSet

is not shown, press

more...

until it appears.

Select

Press (see display).

Down

or

Up

Press to frame

Local Test Mode

(see display).

Select

Press (see display).
The display shows the firmware revision state and

Selftest OK

for a

few seconds. If there is something wrong, a fault message appears.
Inform your system administrator about the fault message.

All the key lamps on the phone and connected extra key panels should
be switched on during the self-test to indicate that each key lamp is OK.

After a few seconds the display is checked (the display is completely
dark). The display is OK when there are no light dot(s) or line(s). The
light frame around the display should be there.

Exit

Press the left most display Menu key to exit (see display).
(However the text is not visible when the display has turned black, the
exit feature is still on that Menu key).

Note: If you do not press

Exit

, the self-test is automatically

finished after about 30 seconds.

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