AASTRA Office 10 User manual - Manual (Page 12)

Using Added Features to Make Efficient Phone Calls
12
Transferring a Call Partner
You want to put your call partner through to someone else.
With the enquiry call function you can connect your call partner with someone else. You can connect
internal and external subscribers with one another.
Making a Conference Call
You are in a call and have a call party on hold at the same time. You want to include the party on hold in
the conversation and hold a conference call.
With the conference function you can include a call party on hold in the current conversation. From the
conference call you can initiate an enquiry call to someone else. You can broker between the parties as a
group and the enquiry call party.
Depending on the system, a conference call can consist of up to 6 conference participants. You can hold
a conference call with internal and external subscribers.
During the call press the Foxkey.
Your original call partner is put on hold.
Enter the other party's phone number.
The other party is called.
Connecting with notification: Wait until the person has answered the call.
Announce the call party.
Put the handset on-hook.
Your call partner and the other person are now connected with each other.
– or –
Connecting without notificaton: Wait for the first ringing tone, then hang
up.
The other party is then called directly by your original call partner.
Note Recall: If the other party does not answer, the call comes back to your phone.
<long> To connect the call party on hold: Press the Foxkey with a long keystroke.
The call party on hold is now included in the call: Conference call.
Note You may hear an attention tone. This depends on the system's
configuration.
Leaving a conference call: Put the handset on-hook.
The other conference parties remain in the call.
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