EVS IPDirector Version 4.3 - October 2007 Part 4 User's Manual - Manual (Page 26)

IP Director Version 4.3 – User Manual – Part 4 – System Management & Troubleshooting
EVS Broadcast Equipment Issue 4.3.C
channel when no key element is loaded. In that case, the output
of the channel can be black.
2.4 IP LOGGER
T
HE
T/C
IS NOT RUNNING IN THE
‘
LIVE
’
ZONE
The T/C information is taken from the preview recorder. The
preview recorder is defined in the 3
r d step of the ‘new log sheet
wizard’: Relevant recorders definition.
You must have a serial connection to the XT where this recorder
is located. Otherwise you do not get the information of this
recorder.
M
Y CLIPS DO NOT ASSOCIATE WITH THE LOGS
1. Date and time must be the same on the XT network and on
the IP Director database workstation.
o
Check the time and date on your XT server (press
SHIFT-F2 on the XT server keyboard to confirm the
date/time on the Setup Screen in the Information
Window)
o
Check the time and date on your database system
2. The date associated with a clip is the date when the clip has
been created and not the date corresponding to the A/V data.
If the T/C of a log is equal to 11:00pm, and if the clip is
created after midnight, the date of the clip and the date of
the log will not match and the clip will not be associated to
the log.
o
Check when the clip has been created (see in the
Database Explorer, clips, creation date) and compare
that date to the log.
3. Check your clip association rule.
4. Check in the SynchroDB configuration if the parameter Auto
Associate Clips to Logs is checked.
5. If after all those checks, your clips still do not associate with
the clips, in the main menu of the IP Director, select Tools >
Logging Association. Force a manual clip association to
your log sheet.
o
Select the log sheet
o
Click on START.
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