Spicer Dana Commercial Vehicle Warranty - Manual (Page 24)

Dana Service / Aftermarket Parts Warranty Coverage
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Dana Service / Aftermarket Parts Warranty Coverage
Remedy
If any Product fails to comply with this warranty during the applicable warranty period, Dana shall reimburse (a) the cost of parts
to repair the Product or (b) the cost of a replacement Product, whichever is less, except that for new carrier units, Dana shall re-
imburse (a) the cost of parts and labor (subject to pre-established prices and rates) to repair the unit or (b) the cost of a replace-
ment unit, whichever is less.
The following are not reimbursable under Dana’s warranty: (a) towing expenses, (b) meal and lodging expenses, (c) travel time
or transportation expenses, and (d) downtime expenses.
Other exclusions are listed the Dana Commercial Vehicle
Warranty Guide and the Dana Commercial Vehicle Warranty Manual.
In all cases Dana shall make the final determination as to the appropriate reimbursement for any warranty claim.
Warranty Exclusions
Dana’s warranty does not cover normal wear and tear or extend to any Product that has been (a) used in any application contrary
to Dana’s written recommendations; (b) improperly installed or maintained; (c) altered or modified; (d) damaged by casualty or
due to accident, negligence, abuse, or misuse in shipping or use; (e) subjected to abnormal operating conditions; (f) used with
any lubricant not approved by Dana; or (g) used with non-Dana repair or replacement parts. All repaired and replacement Products
shall be warranted hereunder for the unexpired portion of the original warranty period. (See also Product Specific and General
Exclusions listed in the Spicer Warranty Manual.)
Warranty Periods
The product warranty periods (for replacement parts outside of the original warranty period) are as follows, commencing on the
date of retail sale:
If a non-warrantable failure occurs within the standard / extended warranty coverage period, and the customer purchases a new
carrier exchange to complete the repair, warranty coverage shall be two years, unlimited mileage, from the date of the new carrier
purchase.
If a non-warrantable failure occurs within the standard / extended warranty coverage period, and the customer purchases original
replacement parts to complete the repair, warranty coverage shall be one year from date of purchase and unlimited mileage on
the replacement parts only. Non-warrantable failures due to abuse or neglect (i.e. overloading, shock load, spin-out, failure to
maintain) will void the component warranty.
(a) New carrier exchange units 24 months / unlimited mileage
(b) All other Products 12 months / unlimited mileage
July 2012, Rev. 1 19
Warranty
Subject to the conditions stated herein, Dana Commercial Vehicle Product Group of Dana Limited ("Dana") warrants to
purchasers of its Spicer ® axle and brake parts, components and assemblies ("Products") sold as original equipment ("OE") pro-
duction or service parts that the Products shall be free from defects in material and workmanship and shall conform to Dana’s
published specifications under normal use and proper maintenance for the warranty periods described in the "Warranty Periods"
section below. This warranty extends to Dana’s OE production and service parts customers and their retail customers, and is trans-
ferable by the original retail purchaser to one subsequent owner of the vehicle in which the Product was installed as original equip-
ment.
Product parts and components manufactured by others (such as, wheel seals, slack adjusters and tie rods) are warranted solely
by their manufacturers and not by Dana.
Dana assumes no responsibility for the selection of any Product for a specific application absent its written approval of such ap-
plication, and makes no general representations whatever in respect of any such selection.