Appendix, Troubleshooting (continued) – VTech VM321-2 Manual User Manual

Page 42

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Appendix

Troubleshooting (continued)

The battery does not charge in the parent unit or the parent unit battery

does not accept charge.

Make sure the battery is installed in the parent unit battery compartment correctly. The

light on the parent unit should be on when charging.

Remove the battery and then install it again, then charge for up to 12 hours.
If the battery icon and the

light on the parent unit are not on, refer to

The

light

on the parent unit is off below.
If the battery is completely depleted, it may take up to 30 minutes to charge the parent

unit before it can be used for a short time (page 13).
Purchase a new battery. Refer to

Parent unit battery installation (pages 10-11) and

Parent unit battery charging (page 13).

The

light on the parent unit is off.

Make sure the parent unit battery is installed (page 10) and charged (page 13) correctly.
The

light is off when the battery is fully charged even if it is also powered by

AC power.

The parent unit beeps and is not performing normally.

Move the parent unit closer to the baby units (but not less than 3 feet). The parent unit

(but not less than 3 feet). The parent unit

. The parent unit

may be out of range.
If the parent unit is powered by the provided battery, it may not have enough charge

for the parent unit to perform normally. Charge the battery in the parent unit for up to

12 hours.
Reset the parent unit and the baby units by turning them off and unplugging the

electrical power to the parent unit and the baby units. Wait for 15 seconds and plug

them back in again. Turn on

the parent unit and the baby units. Allow up to one minute

for the parent unit and the baby units to synchronize.
Other electronic products may cause interference with your video and audio monitor.

Try installing your video and audio monitor as far away from these electronic devices

as possible: wireless routers, radios, cellular telephones, intercoms, room monitors,

televisions, personal computers, kitchen appliances and cordless telephones.

The link between the baby unit and the parent unit is lost every now and

then, and I’m experiencing sound interruptions.

Move the parent unit closer to the baby unit (but not less than 3 feet). The parent unit

may be out of range.
Reset the parent unit and the baby unit by turning them off unplugging the electrical

power to the parent unit and the baby unit. Wait for 15 seconds and plug them back in

again. Turn on the baby unit and the parent unit. Allow up to one minute for the parent

unit and the baby units to synchronize.



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