4 exchanging the electronics module, 5 software update, 6 how to proceed in case of repair – VEGA SOLITRAC 31 4 … 20 mA_HART - four-wire With SIL qualification User Manual

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9 Diagnostics and service

SOLITRAC 31 • 4 … 20 mA/HART - four-wire

43387-EN-131119

Since we offer this service worldwide, the support is provided in

English. The service itself is free of charge, the only costs involved are

the normal call charges.

9.4 Exchanging the electronics module

If the electronics module is defective, it can be replaced by a VEGA

service technician.

With SIL qualified instrument, only a respective electronics module

with SIL qualification must be used.
In Ex applications, only instruments and electronics modules with ap-

propriate Ex approval may be used.
The new electronics module must be loaded with the default settings

of the sensor. These are the options:

In the factory

On site by the service technician

9.5 Software update

The following components are required to update the sensor soft-

ware:

Sensor

Voltage supply

Interface adapter VEGACONNECT

PC with PACTware

Current sensor software as file

You can find the actual sensor software as well as detailed infor-

mation of the procedure under "www.vega.com/downloads" and

"Software".
You can find information about the installation in the download file.
Caution:

Instruments with approvals can be bound to certain software ver-

sions. Therefore make sure that the approval remains effective with a

software update.
You can find detailed information on www.vega.com/downloads and

"Approvals".

9.6 How to proceed in case of repair

The following procedure refers only to the sensor. Should a repair

of the source container be necessary, you can find the respective

instructions in the operating instructions manual of the source con-

tainer.
You can find a repair form as well as detailed information on how to

proceed under www.vega.com/downloads and "Forms and certifi-

cates".
By doing this you help us carry out the repair quickly and without hav-

ing to call back for needed information.
If a repair is necessary, please proceed as follows:

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