Banks Power Ford Trucks: (Diesel ’99 - 03 7.3L Power Stroke) Powertrain- Banks Billet Torque Converter '99-03 Trucks equipped with E4OD or 4R100 Transmissions - Manual (Page 15)

1.
You will notice that you have been
charged a $250.00 refundable core
charge for your Banks Billet Torque
converter. In order to receive a refund
on the core charge you must send us
a good rebuildable core. Please follow
these important instructions.
2.
Do not discard or destroy the
shipping container that your new
torque converter came in.
3.
After installation of your new
torque converter, DRAIN ALL FLUID
from your old torque converter by
allowing it to sit upside-down in
a suitable drain pain or container
overnight.
CAUTION: Failure to properly
drain the converter may result
in shipping refusal or other
consequences related to shipping
hazardous material.
4.
Install supplied plug on old torque
converter input hub and wrap it in the
supplied plastic bag.
5.
Pack the torque converter into the
Banks shipping container. If applicable,
place the foam insulation around the
torque converter to prevent damage
during shipping.
6.
Reseal the shipping container.
Verify that the Torque converter is
secure in the shipping container.
7.
Locate the return shipping label
included in the Banks Billet Torque
Converter package and affix it to the
outside of the shipping container so
that it completely covers the previous
shipping label.
8.
call Gale Banks Engineering
customer service line (888) 839-5600
with your original invoice number to
receive an RMA number. Write the
RMA number on the label in the space
provided.
9.
Ship the core to the address shown
on the label.
NOTE: Any charges incurred to return
the core are the responsibility of the
customer. If your return-shipping
label is missing or damaged, ship the
packaged torque converter to:
GALE BANKS ENGINEERING
1903 BOSWER RD.
COOKEVILLE, TN 38501
Thank you for your cooperation with
the core return process, and for
choosing Gale Banks Engineering.
To receive a core charge refund, complete
the following steps.
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