Cobalt Digital COMPASS 9068 Upconverter - Manual (Page 65)

9068-OM (V4.2) 9068 PRODUCT MANUAL 3-37
Operating Instructions
Troubleshooting
9068 Processing Error Troubleshooting
Table 3-4 provides 9068 processing troubleshooting information. If the 9068
card exhibits any of the symptoms listed in Table 3-4, follow the
troubleshooting instructions provided.
Note: The error indications shown below are typical for the corresponding error con-
ditions listed. Other error indications not specified here may also be displayed
on DashBoard™ and/or the 9068 card edge status indicators.
Note: Where errors are displayed on both the 9068 card and network remote con-
trols, the respective indicators and displays are individually described in this
section.
Table 3-4 Troubleshooting Processing Errors by Symptom
Symptom Error/Condition Corrective Action
• DashBoard™ shows Video
yellow icon and Input Invalid
message in 9068 Card Info
pane.
• Card edge Input Format LEDs
show continuous cycling.
• No video input present • Make certain intended video source is
connected to appropriate 9068 card video
input. Make certain BNC cable connections
between frame Rear I/O Module for the card
and signal source are OK.
• Invalid input format • The 9068 only accommodates 525i and 625i
SD-SDI inputs.
DashBoard™ shows Output
Status error message in 9068
Timecode function submenu
screen. Timecode not available due to
lack of appropriate input
timecode data • Timecode output requires that source and
priority are appropriately selected. Also, video
input must contain appropriate timecode data.
Refer to Timecode function submenu tab on
page 3-25 for more information.
Ancillary data (closed captioning,
timecode, AFD, etc.) not
transferred through 9068. • Control(s) not enabled • Make certain respective control is set to On or
Enabled (as appropriate).
• VANC line number conflict
between two or more
ancillary data items
• Make certain each ancillary data item to be
passed is assigned a unique line number (see
Ancillary Data Line Number Locations and
Ranges on page 3-8).